The Jackson Laboratory reviews

Communication is terrible. Very few leaders and good managers. Only high-level plans are made leaving out most details. Technology is implemented in order to solve process and organization problems. Promotions and career paths aren't available unless you are favored by executives or in research related positions. Overall, moral is low and culture of mediocrity.

Regarding the Sacramento Animal Care branch: This company has an enormous amount of potential, but expectations of employees are set too high to realize this. The bottom line seems to be the primary influence when it comes to decisions about workflow. Production teams are minimally staffed--the company only staffs just enough technicians to one group so that weekly assignments are only completed on-time if everyone works at 120% all day, every day. This extreme demand for employee efficiency creates a never-ending pool of overtime to cover for anyone that calls-out, giving technicians an even larger workload than the one they were already working extra hard to finish. These high demands often result in employee injuries, which further aggravates the under-staffing issue. While compensation is somewhat decent (starting entry level wage is $12-14/hr), there are several competing companies in the vicinity that offer better pay for much less work. This is one major contributing factor to the high turnover of employees--a running joke among nearby competitors is that JAX is a stepping stone; they train technicians for other companies. It's sad because this company easily has the capability to be on the opposite side of that joke.