The Key Program Outreach Worker reviews

Thank you for your review and comments about your experience at the Key Program. Any and all work hours documented on an hourly employee's timesheets are paid...straight time for 40 hours per week or time and a half for any hours over 40 hours per week. No one works without getting paid. Key does not condone staff doing their work at home, during their time off. Having time off and a work/life balance is important; so if a staff is having time management issues, it can be addressed with their Supervisor in their weekly or bi-weekly one-one-one supervision meeting and they will receive assistance to manage their workload more efficiently. During the pandemic, all of Key's staff demonstrated extraordinary teamwork in which they were recognized monetarily with extra pay and benefits for their commitment. As a Residential Caseworker or an Outreach Caseworker, everyday our staff are provided opportunities and experiences to learn something new and to build their skills and confidence. When someone is asked to do a shift in a different program, it's an opportunity to gain exposure to something new and different. For an outreach worker to experience a highly structured residential experience, they can learn a lot of different strategies that are transferrable and could be helpful for them to help a parent impose structure within one of their outreach families homes. Key's direct care staff are hired for a time-limited period of 18-months; and this is a direct, hands-on learning opportunity to help set a career direction. It is intensive work, intensive training and difficult hours, but the endgame is significant experience, skill attainment and upward mobility potential...within Key or elsewhere.