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The Key Program

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The Key Program reviews

3.1

57% would recommend to a friend

(25 total reviews)

William Lyttle

74% approve of CEO

40% positive business outlook

Reviews by job title

25 reviews

Reviews about "Management"

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1.0
Jan 6, 2018

Arrest Unit Worker and Group Home RA

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Helping children so they can become good productive adults and making a difference in their live to succeed and to be happy and healthy in the future.

Cons

Some staff at key I had worked with were abusive to the child clients I felt them to be inappropriate. The managers hides abusive behavior all around. I worked their for 5 years and felt the only reason I stayed was obligation not to abandon those poor kids. When I brought it up to the management a staff had punched a child and damage the child leg after he fell and twisted it I was outraged and reported it to management again but they decided to go against me due to the abuser used the race card plus the abuser was my supervisor who on my first day let me know how she felt about white people and it wasn't loving... what a great start to my employment. I'm not saying the kids are angels I know their a challenge but their are correct ethical humane ways to go about it, and that's were Key Program really lacks because the management thinks their better and wont oversea there organization, and has no human contact with staff or clients. its to beneath them. But they do have trainings classes on CIP and none violent restraining and CPR in a day but that's about it your off to go... The sad part they let me go on Christmas and said my two year contract was up but I was their over five years. crazy thing a few years later they asked me if I would like to come back lol a definite no go. still to this day I feel haunted and bad about the kids I left alone their. This all happened back in 2010 and according to the posts I see on here the bad management continues.

2.0
Jun 12, 2017

Supervisor

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

The kids are incredible to work with and will always bring you back. Learned a lot on the job about the system, the way that works, building relationships and confidence. Always extra shifts available if you need the extra cash. Definitely an in and out kind of job, do not expect to be there more than 10-12 months.

Cons

No protection for the direct care staff and 100% makes you feel expendable. Employees are hurt, ignored when real life issues come up outside of work, and management could give two craps about why you're calling out. Their concern is to make you feel bad about missing a shift, then putting it on you to find a replacement. No recognition for staff who go above and beyond. Priorities are way out of control and it seems management are more willing to keep the dead weight and push out the knowledgeable staff just to have bodies to watch the girls.

3.0
May 16, 2017

Therapeutic Mentor

Recommend
CEO approval
Business Outlook

Pros

Supportive and understanding leadership, although management varies significantly from regional office to office. Offers supervision and will help you in working towards LICSW. Good place to start your career, but always be thinking of the next step because you can't really make a long term career here, unless you are fine with making minimal money.

Cons

The training is subpar. They are heavily focused on maintaining their financial security, which only relies on billable income from DCF, DYS, insurance companies, etc. I would not recommend a long term career here.

Viewing 19 - 21 of 25 Reviews

Glassdoor has 77 The Key Program reviews submitted anonymously by The Key Program employees. Read employee reviews and ratings on Glassdoor to decide if The Key Program is right for you.