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The Ohio State University

Engaged Employer

The Ohio State University reviews

4.1

81% would recommend to a friend

(5,688 total reviews)
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Kristina M. Johnson

76% approve of CEO

64% positive business outlook

The Ohio State University has an employee rating of 4.1 out of 5 stars, based on 5,688 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The The Ohio State University employee rating is in line with the average (within 1 standard deviation) for employers within the Education industry (3.7 stars).

Reviews by job title

6K reviews
1.0
Jan 24, 2024

Beware of being on the bottom of the ladder

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

OSU benefits are top notch. Premium health insurance for under $100/month (for my under $100k salary range) if you opt in to completing a quick yearly biometric scan and survey. OSU also recently implemented a lifestyle savings account where we get reimbursed up to $125 each quarter for well-being-improving activities/purchases (fitness, hobby, books, massages, etc.). Work-life balance is actually pretty good. Most people don’t expect you to work outside of your standard working hours. Your experience varies greatly based on which part of the University you work in, as with any large entity. I have heard people say that OSU is a wonderful place to work, but they’re not in my department.

Cons

If you are at or near the bottom of whatever organizational ladder you fit into, be prepared to take the brunt of the unpleasantness of whatever your work is. Middle managers seem to have no accountability for how they manage or work with their subordinates. They can give you wrong information, act inappropriately, or fail to actually manage their subordinates, and nothing happens. But, then again, even upper management can be virtually MIA for weeks at a time and it’s just discussed as an irritation. Meanwhile, if your work is waiting on anyone above you who isn’t doing their job, you’ve just got to deal with it. What does that mean? Who knows. You’re just supposed to make it work. If you deal with faculty, be prepared for them to regularly expect you to disregard policy because they think their needs are more important. If you don’t disregard policy and actually do your job, then the faculty might complain to your supervisors about how you are impeding their work. Management says they have your back in this, but all that actually means is that you won’t get in trouble with your department (for doing your job). It doesn’t mean that management will tell faculty that they can’t treat staff poorly. You are constantly set up to fail at OSU. You are expected to know the unspoken rules and when you are expected to break both the written and unspoken rules. You have to follow OSU policy, and also keep faculty happy, and also know when OSU policy can be bent or altogether disregarded. This also applies to supervisors, who are expected to supervise their subordinates but also do another entire job (or even more than one person should reasonably handle), so even though middle managers don’t have any accountability for what they provide their subordinates, it’s hard to be too mad at them individually whenever you know they’re trying to do 2.5 jobs on their own.

1.0
Feb 26, 2023
Recommend
CEO approval
Business Outlook

Pros

Good benefits. Ex: health insurance, PTO. Other staff members stick together and usually support each other

Cons

HR and senior leaders could be the worst group of humans I have ever met in my 25 yr career. There are so many layers of HR to get through it takes on average two months to even start a new job. Plus they implemented “career roadmap” which was supposed to improve salaries so we would be more competitive with other institutions. Now every new admin assistant or executive assistant who is hired has a lower salary than the previous posting. Senior leaders were so happy when most of the support staff was switched to salary because now they can email, text or call you 24/7 - because they believe since we are salary we should be available around the clock. Almost all managers show zero respect for their support staff. Even when bad manager behavior is reported through an anonymous hotline nothing is ever done. I’ve been here 20 years and have heard of horror stories from many staff members who report their managers. In all my time here. I’ve seen one manager fired. HR’s position is that the abused staff member will move on and there will be five other warm bodies to take their place. It’s easier to hire staff vs a manager or sr. leader

2.0
Jul 26, 2021
Recommend
CEO approval
Business Outlook

Pros

Health/Dental/Optical benefits are good. If you need to take time off to handle medical visits or family issues, it is acceptable.

Cons

The power structure is not set up to do great work. It is set up to just do "okay" and get through another day. Mostly, this is because there is a contingent of the population who believe they can never get fired for anything. They are typically proven correct and their work is shifted to everyone else. The compensation is nowhere near the corporate world but that is to be expected in a state job. There is an undercurrent of racism at all levels. Because it is a university, most employed seem to view themselves as holding liberal values. But essentially it is like having conversations with the characters in Get Out ("I would have voted for Obama 3 times!"). They don't see that their refusal to actively cultivate/hire/promote people of color in meaningful roles is perpetuating the same racism they claim to disavow. The culture needs serious work.

Viewing 10 - 12 of 5,688 Reviews

Glassdoor has 6,083 The Ohio State University reviews submitted anonymously by The Ohio State University employees. Read employee reviews and ratings on Glassdoor to decide if The Ohio State University is right for you.