Does The RealReal pay their employees well?

According to anonymously submitted Glassdoor reviews, The RealReal employees rate their compensation and benefits as 2.7 out of 5. Find out more about salaries and benefits at The RealReal. This rating has decreased by 4% over the last 12 months.

How satisfied are employees working at The RealReal?

33% of The RealReal employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated The RealReal 3.0 out of 5 for work life balance, 2.8 for culture and values and 2.5 for career opportunities.

What are the top reviewed jobs at The RealReal?

Account Luxury Manager (99) , Authenticator (68) , Luxury Manager (68) , Account Manager (51) , Copywriter (51) , Photographer (51) , Photo Production Assistant (39) , Manager (27) , Group Manager (17) , Resales Specialist (17) , Valuation Manager (17) , Sales (16) , Business Development Representative (BDR) (15) , Senior Software Engineer (14) , Customer Service Representative (13)

What are the pros of working at The RealReal according to real employee reviews?

"good benefits and thats about it" ((in 89 reviews)); "Great for people who are genuinely interested in getting to know their community." ((in 77 reviews)); "Great opportunity and coworkers to join the team!" ((in 53 reviews)); "There a a great culture and a lot of freedom" ((in 32 reviews)); "Flexible schedule to adjust accordingly for your time" ((in 22 reviews))

What are the cons of working at The RealReal according to real employee reviews?

"The quota kept changing expectation to work Saturdays Poor management more of a customer service role than sales" ((in 158 reviews)); "He hired terrible managers who were incompetent and did whatever he said even if it was a bad decision." ((in 74 reviews)); "horrible upper management, micromanaging...essentially a company run by twentysomething women who believe they are at a fashion house when in reality we're selling used womenswear." ((in 47 reviews)); "No work life balance at all! Worked 7 days a week 8+hours a day." ((in 38 reviews)); "HR and senior leadership then rushed me to another team." ((in 37 reviews))

What are employees saying about The RealReal layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about The RealReal layoffs and their outlook for job security at The RealReal in 2026.

What are the top reviewed The RealReal locations?

New York , San Francisco , Secaucus , Perth Amboy , Los Angeles , Phoenix , Brisbane , Chicago , West Hollywood , Atlanta , Washington , Dallas , Jersey City , Houston , Miami , Newark , Austin , SoHo , Newport Beach , San Jose , Boston , Elizabeth , Virginia Beach , Irvine , South San Francisco , Las Vegas , Philadelphia , California , Tampa , Midtown New York

Skip to content Skip to footer

Notifications

The RealReal

The RealReal reviews

2.8

33% would recommend to a friend

(1,610 total reviews)

Rati Sahi Levesque

62% approve of CEO

34% positive business outlook

Ratings by category

3.5

Diversity & inclusion

3.0

Work/Life balance

2.8

Culture & values

2.7

Compensation and benefits

2.5

Senior management

2.5

Career opportunities

The RealReal has an employee rating of 2.8 out of 5 stars, based on 1,610 company reviews on Glassdoor which indicates that most employees have an average working experience there. The The RealReal employee rating is 21% below average for employers within the Retail & Wholesale industry (3.5 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

2K reviews

4.0

Jul 9, 2026

Supportive team and training, but pay is low

Authenticator

Recommend

CEO approval

Business Outlook

Pros

Great people. Excellent training and support. Learning about collections.

Cons

The pay is very low for the amount of work expected of us. Plus it doesn’t cover the basic of living expenses even with over time which is dependent on if the company approves of OT.

2.0

Jun 25, 2026

Glass ceiling no upward movement.

Senior photographer

Recommend

CEO approval

Business Outlook

Pros

Self sustain job. No micro managing. You come in do your job and leave.

Cons

The company cut bonuses, holiday pay and PTO. They’ve become incredibly cheap and inconsiderate. Once you’ve made senior or expert there’s no where to go from there. Unless you want to move to a different department but it’s basically the same. You only get a raise of $1 or less every year.

3.0

Jun 16, 2026

Good pay, but heavy workload in small teams

Customer experience lead

Recommend

CEO approval

Business Outlook

Pros

Good pay Easy metrics to meet

Cons

Heavy work load Small teams often overwhelmed

Viewing 10 - 12 of 1,610 Reviews

Top companies for "Compensation and Benefits" near you

Signet Jewelers

3.9★Compensation & Benefits

TCC Verizon Authorized Retailer

4.4★Compensation & Benefits

Mary Kay

3.7★Compensation & Benefits

Etsy

4.1★Compensation & Benefits

Jobs at The RealReal

Associate Photo Retoucher

Merchandising Pricing Assistant

Inside Sales Account Executive - West

Associate Photo Retoucher