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      The Restaurant Store

      Engaged Employer

      The Restaurant Store reviews

      3.6

      51% would recommend to a friend

      (60 total reviews)
      avatar

      Steve Leaman

      67% approve of CEO

      47% positive business outlook

      Ratings by category

      3.6

      Work/Life balance

      3.5

      Compensation and benefits

      3.5

      Career opportunities

      3.4

      Culture & values

      3.4

      Diversity & inclusion

      3.2

      Senior management

      The Restaurant Store has an employee rating of 3.6 out of 5 stars, based on 60 company reviews on Glassdoor which indicates that most employees have a good working experience there. The The Restaurant Store employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.5 stars).

      Ratings by demographic groups

      Reviews by job title

      60 reviews
      1.0
      Dec 21, 2023

      Hostile work environment/ High Turnover

      Operations associate
      Recommend
      CEO approval
      Business Outlook

      Pros

      Located on normal bus routes.

      Cons

      Baltimore west. All favoritism. If you don’t brown nose or if you are not okay with dealing with passive aggressive behavior daily, you won’t do well here. Have signs that communicate the break policy on all doors but only because an employee anonymously reported that 10 minute breaks to full-time employees are not given. You will be intimidated if you take the 10 minute break that you are entitled to. Everyone whispers about it but no one says anything for fear of retaliation. If you express that you’ve experienced any bullying or harassment you will experience retaliation and become a target. The list goes on. Very high turn over rate.

      avatar
      The Restaurant Store Response
      2y
      Thank you for taking the time to leave a review. I am sorry that this was your experience working for The Restaurant Store. We take feedback seriously and want to address any misconceptions. Our company is committed to fostering a positive and inclusive work environment where all employees feel valued and supported. There are multiple avenues for employees to report concerns, make suggestions, or ask questions. This includes anonymous feedback via our Intranet, manager surveys, access to senior leadership like the Regional Manager, or via Employee Experience, who is available by phone, email, or internal communication. Regarding our break policy, we take compliance seriously and have measures to address discrepancies. Our company strives to provide a supportive atmosphere where employees feel comfortable taking breaks and reporting issues without fear of retaliation. We are proud of our team and continuously strive to improve our workplace culture. If any employee ever encounters challenges, please don't hesitate to reach out to Employee Experience or use our anonymous reporting system. Your well-being is important to us, and we are here to listen and address any concerns.
      5.0
      Dec 12, 2023

      Great company

      Department manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      Good benefits- always adding better and staying competitive in the area Great management team and staff to work with Good customers (most of the time) Communication Goal setting and managers helping to work toward goals Hold strong to the core values High energy work environment Ability to change daily tasks to keep each week interesting

      Cons

      Hard to grow if not in the lancaster area Multitasking across many areas Timely meetings- hard to make time when handling customers Need upgrades to the building but always need to be done during store hours- hard to help customers

      avatar
      The Restaurant Store Response
      2y
      Thank you for taking the time to leave us a review! We are happy to hear that you have enjoyed working for The Restaurant Store and have made it into a career. We strive to be a best-in-class physical environment for our employees, which is why we have a robust PTO, health insurance, and a twice-yearly shoe reimbursement. While The Restaurant Store is headquartered in Lancaster, PA, we are more interconnected than ever! There are growth possibilities across all our regions and the multiple divisions under our parent company, Clark Associates. If you have questions or concerns about scheduling or career growth, feel free to contact the Branch or Regional Manager or your Employee Experience Specialist to discuss further.
      4.0
      Dec 5, 2023

      Well-rounded Workplace

      Operations professional
      Recommend
      CEO approval
      Business Outlook

      Pros

      Good benefits, good work-life balance, good environment

      Cons

      Promotions happen within the same store, not many stores in the company

      avatar
      The Restaurant Store Response
      2y
      Thank you for leaving us a review! We make sure to prioritize growth and development for all our employees, which includes industry training and professional development. We have a channel on our intranet titled "Internal Opportunities" where you can see and apply for positions across all our Mid-Atlantic and new Florida stores. If any employee has a question about training or growth opportunities, please connect with your manager or Employee Experience Specialist.
      Viewing 34 - 36 of 60 Reviews
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      ReviewsThe Restaurant Store reviews

      Glassdoor has 67 The Restaurant Store reviews submitted anonymously by The Restaurant Store employees. Read employee reviews and ratings on Glassdoor to decide if The Restaurant Store is right for you.