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The Revenue Optimization Companies (T-ROC)

Engaged Employer

The Revenue Optimization Companies (T-ROC) Assembly Team reviews

3.8

46% would recommend to a friend

(7 total reviews)
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Brett Beveridge

98% approve of CEO

46% positive business outlook

Ratings by category

4.3

Diversity & inclusion

3.4

Career opportunities

3.3

Work/Life balance

3.2

Culture & values

3.0

Compensation and benefits

2.8

Senior management

Ratings by demographic groups

Reviews by job title

7 reviews
5.0
Feb 17, 2025

I love the job

Assembly technician
Recommend
CEO approval
Business Outlook

Pros

Being able to meet new people, and having a job that I love being able to do and getting better at store products

Cons

The commission has gotten worse. We now have a wait time fee, pull and prep fee and all these fees. I have never seen on any of my paychecks. It do3snt matter if I work full 40 hours a week for a month straight, my commission is the same as I work 20 hours a week for a month. It kills my paycheck and my work numbers as well. If I have a wait time 5 times in 1 week that's $125.00 for my commission. How come I'm not being paid that or for anything I do. On average I bring in $300-$400 a day in revenue and my commission is only $16 for that day. Even with a pull and prep fee and wait time as well. So the commission has dropp3d very low and isn't what it use to be when I first started

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The Revenue Optimization Companies (T-ROC) Response
1y
Thank you for sharing your experience. We’re glad to hear that you love your job and enjoy interacting with customers while expanding your product knowledge—that’s exactly the kind of passion that drives success at T-ROC! We recognize that changes to commission structures can have a significant impact, and we want to be as transparent as possible about how compensation is structured. While adjustments are sometimes necessary to align with business needs, we also want to ensure that performance is fairly rewarded. If you believe there are discrepancies in your commission or have concerns about how fees are applied, we encourage you to submit feedback through t-roc.fyi/WeSupportU. Your insights help us continuously improve. We appreciate your dedication and hard work. Thank you for being a valued part of T-ROC!
3.0
Feb 11, 2025

It's getting worse

Assembly technician
Recommend
CEO approval
Business Outlook

Pros

Mileage rememburment. Work at your own pace

Cons

Work life balance. Work availability. Replace tools out of your pocket

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The Revenue Optimization Companies (T-ROC) Response
1y
Thank you for sharing your experience with us. We're glad to hear that you appreciate the flexibility of working at your own pace and the mileage reimbursement. We understand that maintaining a healthy work-life balance and ensuring consistent work availability are important factors in job satisfaction. We are continuously evaluating ways to improve scheduling and resource allocation to better support our team members. Regarding tools, we recognize this concern and encourage employees to discuss any necessary expenses with their managers to explore possible solutions. Your feedback is valuable, and we want to ensure that all our team members feel supported. If you have additional thoughts or suggestions, please share them with us through WeSupportU so we can work toward improvements together.
3.0
Jan 9, 2025

Decent Pay, Inconsistent Schedule

Assembly technician
Recommend
CEO approval
Business Outlook

Pros

- For self-sufficient people, assembling for TROC is nice because you mostly work alone and rarely have to interface with store employees & managers unless you're checking in/out for the day, or you need something. - The work environment is pretty 'lax. Nobody will bat an eye if you listen to music, a podcast, or stream something in the background so long as you try to not be disruptive to others. - Should you have to travel for work, you will get a (modest, but at least it's something) reimbursement. - The more you build, the higher your bonus will be every paycheck.

Cons

The schedule comes out weekly. If your area is slow, or work isn't needed for whatever reason, you won't get any hours. No hours = no paycheck. There is also an off-season where most of the work you tend to get as an assembler grinds to a halt, so again, no work = no pay for a few months. - The higher-ups can tend to be boneheaded because they only care about the team's bottom line and your productivity. There's no guarantee that they know the day-to-day of an assembler and the gig is such a revolving door of people, that they can be very impersonal and hard to work for and with. - The way the bonuses are structured is idiotic. Because the hours can be so spotty, if you need to go through the government for any benefits (no judgment), it can get tedious. You could be hired full-time but may work 18 hours some weeks, and you could be making $X on paper, but with bonuses and reimbursements, your take-home is $Y, but the people you have to go through don't understand that.

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The Revenue Optimization Companies (T-ROC) Response
1y
Thank you for your feedback! We’re glad you appreciated the flexibility and independence of the role, as well as the opportunity to earn bonuses and receive travel reimbursement. We understand your concerns about scheduling inconsistencies and the seasonal nature of the work. These are areas we’re working to improve, and we value your input as we continue refining our processes. Your comments about leadership communication are important, and we’re addressing this through initiatives like WeLeadU, our manager training program aimed at fostering better understanding across roles. If you’d like to share more, please reach out via t-roc.fyi/WeSupportU. Thank you again for your contributions!
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