Does The SSA Group pay their employees well?

According to anonymously submitted Glassdoor reviews, The SSA Group employees rate their compensation and benefits as 2.9 out of 5. Find out more about salaries and benefits at The SSA Group. This rating has decreased by 6% over the last 12 months.

How satisfied are employees working at The SSA Group?

57% of The SSA Group employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated The SSA Group 3.4 out of 5 for work life balance, 3.0 for culture and values and 2.9 for career opportunities.

What are the top reviewed jobs at The SSA Group?

Retail Sales Associate (17) , Manager (11) , Food Service Associate (9) , Sales Associate (9) , Sales Associate/Cashier (8) , Food Service Worker (7) , General Manager (7) , Operations Manager (7) , Cashier (5) , Catering Associate (5) , Concessions (5) , Food and Beverage (5) , Retail Associate (5) , Administrative Operations Manager (4) , Assistant Operations Manager (4)

What are the pros of working at The SSA Group according to real employee reviews?

"family feel; great people; strong vision for the future" ((in 21 reviews)); "Amazing culture and so much room to grow within." ((in 13 reviews)); "Mostly free food and drink" ((in 9 reviews)); "the scheduling is flexible" ((in 9 reviews)); "Great coworkers and a lot of leave" ((in 8 reviews))

What are the cons of working at The SSA Group according to real employee reviews?

"Management was poor" ((in 32 reviews)); "Low pay and equipment issues" ((in 18 reviews)); "(Upper management constantly preached the 7 Habits in every meeting, and in daily conversations with the team.)." ((in 18 reviews)); "General manager was a micromanager and asked managers to drop down to be the server, set up crew and clean up crew for events to save labor." ((in 13 reviews)); "Long Hours dealing with a lot of people" ((in 11 reviews))

What are employees saying about The SSA Group layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about The SSA Group layoffs and their outlook for job security at The SSA Group in 2026.

What are the top reviewed The SSA Group locations?

Denver , Royal Oak , Miami , Cincinnati , Columbus , Pittsburgh , Columbia , Colorado Springs , Saint Louis , San Francisco , Brookfield , Detroit , Tulsa , Houston , Powell , Sacramento , Monterey , Chicago , Springfield , San Antonio , Nashville , Los Angeles , Wichita , Milwaukee , Dallas , Chattanooga , Providence , Boise , Buffalo , Madison

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The SSA Group

The SSA Group reviews

3.3

57% would recommend to a friend

(374 total reviews)

Sean McNicholas

78% approve of CEO

47% positive business outlook

Ratings by category

3.5

Diversity & inclusion

3.4

Work/Life balance

3.0

Culture & values

2.9

Compensation and benefits

2.9

Career opportunities

2.6

Senior management

The SSA Group has an employee rating of 3.3 out of 5 stars, based on 374 company reviews on Glassdoor which indicates that most employees have a good working experience there. The The SSA Group employee rating is in line with the average (within 1 standard deviation) for employers within the Arts, Entertainment & Recreation industry (3.9 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

374 reviews

1.0

Jan 25, 2017

dissatisfied employee

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

The work itself is easy, most of the customers are very nice.

Cons

Don't waste good talent or knowledge-there are lots of good employees that would really help the company grow, but they are ignored or beaten down to the point that they end up leaving. Train your managers to actually manage people with respect.

5.0

Jan 22, 2017

Culture is created by Leaders

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Leadership has established a culture based on accountability, hard work, and a spirit of family that has everyone motivated and striving to do their best.

Cons

I have not worked here long enough to comment on cons.

The SSA Group Response

Thanks for sharing your experience with us so far. We'd love to hear back from you in the near future.

4.0

Jan 21, 2017

Some friendly advice

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

-There are some truly amazing people that work for this company. - There is always something different to do and something to keep you busy if you are a hard worker. -The staff keeps it fun and enjoyable to work -Sean, the CEO, is an amazing person!

Cons

-Sometimes, there can be a lot of double work -Things aren't always completely organized -There are only a FEW management that I have a really hard time working with.

The SSA Group Response

If you would like to elaborate more, we would like to talk. Please email me at Jasonstover@kmssa.com

Viewing 325 - 327 of 374 Reviews

Jobs at The SSA Group

Food Service Dishwasher

Food Service - Dishwasher

Food Service - Dishwasher

Food Service - Dishwasher

Food Service Dishwasher