Pros
At the lower levels, people are kind, generous and care about supporting LGBTQ youth in crisis. You can find a queer work community here. Many of those people do great work, and you can find ways to do great work at the individual contributor level if you are able to navigate or ignore the politics.
Cons
The only thing that matters at this organization is scale scale scale. The CEO wants to serve literally 2 million youth in a year, but does not care about the quality of that service or youth experience - he only cares about the numbers going up. It is like working for a for profit company that wants to get bigger and bigger without the pay and bonus structures. You will work 55+ hours in a week at every level, and be told to put on a smile on while you do it, even when you are burnt out. The CEO is the worst leader I have ever worked under. He is incapable of communicating a vision that unifies the ever expanding team, and he micromanages through his Executive Team to get exactly what he wants done done, regardless of metrics and evidence showing that his pet strategies are terrible. The exec team is made up of yes people who just do what the CEO wants them to do. The Trevor Project has a great brand and a ton of goodwill from the LGBTQ community, but think twice before going to work there. Remind yourself that in our capitalist society, a brand is nothing more than a sales pitch that can be used to cover up any number of underlying issues. Nowhere is that truer than at the Trevor Project.
