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The UPS Store

Part of UPS

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The UPS Store reviews

3.5

49% would recommend to a friend

(3,157 total reviews)
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Tim Davis

48% approve of CEO

44% positive business outlook

The UPS Store has an employee rating of 3.5 out of 5 stars, based on 3,157 company reviews on Glassdoor which indicates that most employees have a good working experience there. The The UPS Store employee rating is in line with the average (within 1 standard deviation) for employers within the Manufacturing industry (3.5 stars).

Reviews by job title

3K reviews
4.0
Sep 25, 2025

Solid for retail work

Recommend
CEO approval
Business Outlook

Pros

Good pay, Friendly coworkers, Has solid training

Cons

Equipment repair often, Only has associate, manager, then store owner roles.

5.0
Sep 23, 2025
Recommend
CEO approval
Business Outlook

Pros

Flexible scheduling and respectful clientele

Cons

There seemed to be frequent turnover among employees

5.0
Sep 19, 2025
Recommend
CEO approval
Business Outlook

Pros

It provides an environment to develop your skills in multitasking as you would be dealing with various services at a same time. Handling customers, managing parcels and contacting back office at a same time for any update on the package.

Cons

Work can become little overwhelming in rush hours. You have to be focused else lead to delay in shipping the parcels.

Viewing 133 - 135 of 3,157 Reviews

Glassdoor has 3,245 The UPS Store reviews submitted anonymously by The UPS Store employees. Read employee reviews and ratings on Glassdoor to decide if The UPS Store is right for you.