Several members of senior leadership openly make sexist comments. When reported to HR, these comments are blamed on "cultural nuances" instead of appropriately addressing that people of color and women are allowed to be treated disrespectfully.
Everyone is generally miserable. I witnessed public panic attacks and people crying in the bathrooms either because they're so stressed that they're going to get fired (because their client shut down and they weren't making calls so they couldn't hit their quota) or because someone is actively bullying them and managers/HR isn't doing anything about it (or wouldn't do anything about it).
You will work long hours as if you're in banking (which they'll try to paint as being occasional). They'll argue that the compensation is fair and that you have the opportunity to make more in bonuses if you work harder and longer hours - you won't.
Managers don't receive "management training" until after they have already been hired to be a people manager. This means these 24-year-old managers have no track record of being an effective leader and is based strictly on if they're well-liked, leading to micromanagement and favoritism.
There is no accountability for the toxic culture. Poor reviews on internal employee engagement surveys are viewed as "people just creating problems" or "fake opinions". The poor reviews on Glassdoor are seen as "people complaining just to complain" or "people screaming into the void". Their response is to beg employees to submit positive reviews instead of working towards a solution that would result in people organically leaving a positive review. Apparently this has been a common problem for years - all you have to do is scroll through the recent and old Glassdoor reviews and you'll see the proof for yourself.
