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Thom Child and Family Services

Engaged Employer

Thom Child and Family Services reviews

3.5

66% would recommend to a friend

(49 total reviews)
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Gretchen Rowe

91% approve of CEO

43% positive business outlook

Thom Child and Family Services has an employee rating of 3.5 out of 5 stars, based on 49 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Thom Child and Family Services employee rating is in line with the average (within 1 standard deviation) for employers within the Nonprofit & NGO industry (3.7 stars).

Reviews by job title

49 reviews
3.0
Jan 16, 2025
Recommend
CEO approval
Business Outlook

Pros

Working with kids - free trainings -

Cons

The pay sucks - don’t sign anything that says they can fire you whenever they like

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Thom Child and Family Services Response
1y
Thank you for taking the time to leave a review for Thom Child and Family Services. The Employment-At-Will policy is standard for employers in Massachusetts and is not specific to Thom Child and Family Services. To clarify, all states in the U.S. except Montana are at-will employment states. This means that the employment relationship between the employee and the employer can be ended by either the employee or the employer at any time with or without notice or cause. This is why an employee is able to resign their position with or without notice without any repercussions. At Thom Child and Family Services, as with all other employers, employees are expected to comply with Thom Child and Family Services’ standards of behavior and performance and to correct any deficiencies/gaps with these standards. We believe that our employees are our greatest asset, as such, Thom Child and Family Services follows a policy of progressive discipline in which it attempts to provide employees with notice of deficiencies and an opportunity to improve. This thus gives the employees a series of opportunities and support to be successful. Where no progress is made after a series of attempts and/or a position is deemed to be not a good fit for an employee, then separation is considered. As with any other employer, there are some serious deficiencies/actions that could call for an immediate separation and all Thom Child and Family Services employees are made aware of these serious actions/deficiencies as outlined in the Thom Child and Family Services Employee Handbook. If you have any questions or would like to share further feedback, please don't hesitate to reach out to us at feedback@thomchild.org.
1.0
Dec 13, 2024
Recommend
CEO approval
Business Outlook

Pros

Schedule flexibility, purpose and location

Cons

Low pay, they do not value their employees, lack of professionalism in mid management

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Thom Child and Family Services Response
1y
Dear Reviewer, Thank you for taking the time to share your feedback. At Thom Child and Family Services, we strive to foster a workplace that is respectful, professional, safe, collaborative, and supportive. We appreciate all constructive feedback, as it helps us continuously improve and enhance the employee experience. However, we would like to clarify that the position title mentioned in your review does not align with any roles that have ever existed within our organization. Additionally, the hierarchical structure described does not reflect our agency’s organizational framework. We also note that your original review included a title that impersonated an existing employee, which led to its removal by Glassdoor. Following this, the review was resubmitted under a different, yet still non-existent, job title. We are committed to open and honest communication and encourage you to reach out to us directly at feedback@thomchild.org with any specific concerns. We would appreciate the opportunity to address them in a meaningful way.
Viewing 4 - 6 of 49 Reviews

Glassdoor has 52 Thom Child and Family Services reviews submitted anonymously by Thom Child and Family Services employees. Read employee reviews and ratings on Glassdoor to decide if Thom Child and Family Services is right for you.