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Thomas Edison Electric

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Thomas Edison Electric reviews

4.2

84% would recommend to a friend

(14 total reviews)

87% positive business outlook

Ratings by category

4.5

Career opportunities

4.4

Compensation and benefits

4.3

Culture & values

4.3

Senior management

4.2

Diversity & inclusion

4.2

Work/Life balance

Reviews by job title

14 reviews
5.0
Dec 27, 2024

Personal, Professional, and Economic Growth

Client experience coordinator
Recommend
CEO approval
Business Outlook

Pros

Thomas Edison Electric is a professional company which continues to grow as you do. The motto you will hear from the CEO of the company is "Helping people grow personally, professionally, and economically." Having worked here for the last 2 years I can say with sincerity that he truly means it. Before TEE I was working as a Shift Supervisor at a local Starbucks. The CEO Joe and I formed a relationship as he was a regular of mine. He would check in on me and ask me about how College was going and what was happening in my life. One day when we were catching up he offered me the opportunity at an interview to work for his company. After going through the interview process and getting the job I began as an Appointment Setter. The training process was thorough and I never felt thrown to the wolves. As time progressed so did I. I was eventually trained as a dispatcher and gained extensive skills I did not have before working at TEE. I grew in my customer experience ability, I was eventually trained to handle new sales opportunities and gained technical proficiency in a variety of Service Industry related software. I have grown into a new person as a result of working at Thomas Edison Electric. I make more money than I ever have before. I have new skills I did not have before. With these skills I was able to negotiate for my Wife and I's first apartment together. I have purchased a new vehicle, have gotten married and am expecting my first child this coming Summer. None of this growth in my life would have been possible without getting a job at Thomas Edison Electric.

Cons

Do not work here if you are lax when it comes to timeliness or professional work ethic. The company culture is supportive, casual, and close knit but you have to be willing to work diligently and avoid distraction. If you are not able to arrive and be clocked in on time each day, put in a solid 8 hours with out being absorbed into you phone, or escaping into the bathroom I do not think the job will be for you.

5.0
Dec 27, 2024

A Supportive, Growth-Oriented Work Environment with a Focus on Client Satisfaction

Client experience coordinator
Recommend
CEO approval
Business Outlook

Pros

Working at Thomas Edison Electric Inc. for the past 1.5 years has been a truly rewarding experience. The work culture is both collaborative and supportive, with teamwork being the top priority. The company genuinely values client satisfaction, which fosters a sense of purpose in our daily tasks. Although the work can be fast-paced, the appreciation shown by both management and my colleagues makes it worthwhile. Management is approachable and understanding, creating an environment where employees feel comfortable asking questions and seeking guidance. They set clear performance expectations but also recognize that growth takes time. The emphasis on training and professional development has been instrumental in my journey here. I’ve had ample opportunities for career advancement, especially in my role managing the Corporate Fleet. Collaborating closely with the CEO and Vice-President has allowed me to see how dedicated the company is to delivering world-class service, which is evident in our interactions with clients and our community. Additionally, the benefits are competitive, including fully covered health insurance and a matching 401k plan. The salary is also aligned with industry standards, and there are opportunities for growth if you’re willing to put in the effort.

Cons

While my experience at Thomas Edison Electric Inc. has been largely positive, there are challenges worth noting. One of the main issues is the occasional difficulty in maintaining a work-life balance. Although management encourages taking personal time, the availability of overtime can sometimes make it challenging to say no. This can lead to longer hours, which may not suit everyone. Another challenge is the steep learning curve that comes with the role. You’re expected to adapt quickly to the fast-paced environment, which can be overwhelming for new employees. While mistakes are welcomed as learning opportunities, it can still be stressful when trying to meet client expectations and perform at a high level. Lastly, communication can sometimes be a bit scattered, especially when multiple teams are involved in a project. This can lead to misunderstandings or delays, which can impact client service.

1.0
Aug 9, 2024

Denied reasonable accommodations

Client service representative
Recommend
CEO approval
Business Outlook

Pros

My first impression of the culture was positive. Employees were friendly and supportive. Daily team building activities.

Cons

The HR department consists of Office Manager, Vice President, and CEO Training before proper onboarding paperwork Reasonable accommodations such as structured breaks, uninterrupted time, ergonomics and assistive tools were immediately denied without alternatives/suggestions and job offer was rescinded

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ReviewsThomas Edison Electric reviews

Glassdoor has 16 Thomas Edison Electric reviews submitted anonymously by Thomas Edison Electric employees. Read employee reviews and ratings on Glassdoor to decide if Thomas Edison Electric is right for you.