Does Thompson Hotels pay their employees well?

According to anonymously submitted Glassdoor reviews, Thompson Hotels employees rate their compensation and benefits as 3.8 out of 5. Find out more about salaries and benefits at Thompson Hotels. This rating has decreased by 4% over the last 12 months.

How satisfied are employees working at Thompson Hotels?

50% of Thompson Hotels employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Thompson Hotels 2.9 out of 5 for work life balance, 3.2 for culture and values and 3.2 for career opportunities.

What are the top reviewed jobs at Thompson Hotels?

Front Desk Agent (6) , Bartender (5) , Hostess (3) , Catering Manager (2) , Front Office Manager (2) , Manager (2) , Sales Coordinator (2) , Server (2) , Server/Bartender (2) , Server/Waiter (2)

What are the pros of working at Thompson Hotels according to real employee reviews?

"Good benefits and perks." ((in 8 reviews)); "Awesome coworkers" ((in 4 reviews)); "Good Pay" ((in 4 reviews)); "Great team" ((in 4 reviews)); "Flexible Hours" ((in 3 reviews))

What are the cons of working at Thompson Hotels according to real employee reviews?

"Poor management, they don't know how to talk to you, they curse at you, you never get a thank you, constant tention!" ((in 15 reviews)); "Poor communication between supervisors and manager and even worst communication to house people." ((in 4 reviews)); "High Manager and Employee Turnover" ((in 3 reviews)); "No organized training for new employees." ((in 3 reviews))

What are the top reviewed Thompson Hotels locations?

New York , Chicago , Nashville , Hollywood , Seattle , Washington , Austin , Dallas , Los Angeles , Atlanta , Denver , Edison , Houston , San Antonio , Beverly Hills , Savannah , Hollywood, Los Angeles

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Thompson Hotels

Thompson Hotels reviews

3.3

50% would recommend to a friend

(92 total reviews)

Jamie Sabatier

70% approve of CEO

47% positive business outlook

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Thompson Hotels has an employee rating of 3.3 out of 5 stars, based on 92 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Thompson Hotels employee rating is in line with the average (within 1 standard deviation) for employers within the Hotels & Travel Accommodation industry (3.6 stars).

Reviews by job title

92 reviews

1.0

Oct 15, 2025

Worst management

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Love working with fellow hourly staff

Cons

Would believe the guest first and cover their track but scold hourly for not doing a good job. Managers will lie in your face just to cover there tracks.

5.0

Sep 25, 2025

Great place to work

Sales coordinator

Recommend

CEO approval

Business Outlook

Pros

Great benefits Nice building Nice people Good pay

Cons

Employees pay for their own parking downtown. The company offers a partial reimbursement but it does not fully offset the expense.

1.0

Aug 27, 2025

Bad

Reception

Recommend

CEO approval

Business Outlook

Pros

Nothing about this place was good.

Cons

Everything, management, wage, not accessible (have you standing, not allowed to use certain restrooms etc.)

Viewing 13 - 15 of 92 Reviews

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Jobs at Thompson Hotels

Overnight Houseperson

Housekeeper/Room Attendant

Houseperson- Housekeeping