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Thrive Pet Healthcare

Engaged Employer

Thrive Pet Healthcare reviews

3.0

41% would recommend to a friend

(547 total reviews)

Tad Stahel

46% approve of CEO

38% positive business outlook

Thrive Pet Healthcare has an employee rating of 3.0 out of 5 stars, based on 547 company reviews on Glassdoor which indicates that most employees have an average working experience there. The Thrive Pet Healthcare employee rating is in line with the average (within 1 standard deviation) for employers within the Personal Consumer Services industry (3.4 stars).

Reviews by job title

547 reviews
1.0
Oct 12, 2017
Recommend
CEO approval
Business Outlook

Pros

I highly recommend this job if you're in this field and you really need the money, because the only upside is that the pay is good. And, if you're lucky to be there long enough without being fired first, you get good benefits too.

Cons

I worked there as a vet tech and everything appeared great for a few weeks until I started seeing that some of the doctors play favorites and the management is absolute trash. Some doctors that work there will do their best to embarrass techs in front of clients by acting like they know everything and you absolutely don't. Also the management/higher ups are mostly from the hotel business and don't know anything about veterinary medicine, much less how to run anything for veterinary clinics.They're complete idiots. If they make any mistakes themselves, they'll try to cover it up with some sort of bribe. If they don't like you or you make them mad in any way by maybe taking too much time off or make any mistakes, they'll fire you right away without any warning whatsoever. They'll just come out of nowhere and tell you you're being let go and try to make you sign a paper that specifically says they gave you warning but didn't. Also when you get on, don't expect to get paid on time either. A lot of people don't get their first pay check until weeks later. They are very unprofessional there and will tell your business to anyone. Nothing is confidential, especially between co-workers. There's always some type of drama going on. The whole staff (including the doctors) are childish and will let personal issues interfere with their work. Also there are a lot of people there who have the "I'm better than you and I know everything," attitude and will kiss butt to the doctors at any time possible. My advice is, try to research better places before settling, especially if you're a tech.

avatar
Thrive Pet Healthcare Response
7y
A great deal of time has passed and the people support has drastically improved since Oct 2017. However, if you would like to discuss your experience, please contact us at people@thrivevet.com.
3.0
Jul 27, 2018

All sizzle.

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

There are some genuinely great people working here. Some positions allow you work from home days. There are opportunities to "advance". Quotes because opportunities are mostly in title. No significant pay raises- that I have seen.

Cons

Extreme nepotism. Everyone's spouse or sig o works in this office and likely holds a higher position than you. The chief culture officer is amazing. If the company were run the way he envisioned from top to bottom, it would all be amazing. Lots of sizzle, not much steak.

1.0
Jun 3, 2019
Recommend
CEO approval
Business Outlook

Pros

Make good salary, insurance, but not very good insurance ( is that the best you can do for your employees? Employees would probably pay more for better plans.

Cons

They push hard on seeing as many rooms as possible. The doctor tech ratio is 1:2 on the best day. That doesn’t always happen. Working a Saturday and Sunday with one receptionist and one tech makes for very long hard days especially being double booked 15 minute appointments and nobody is happy and supported! I brought it up to no avail. The techs are constantly on their phones but the company doesn’t have a policy to deal with that, really! Was told the doctors and techs were on about the same level as employees. The pharmacy is very limited and you can’t order a drug unless it’s on the limited list to pick from. I was told I would be able to order the drugs I need. Nope. No pressers or naloxone because it wouldn’t be used very often. Well maybe not, but there are no substitutes when you do need them. The software they use, Vetspire, is the most cumbersome I’ve ever used and crashes all the time. You have to click 15 times just to get through the PE part and no they won’t add a button to mark all normal. I guess it’s supposed to make you think about it, really. I think about it in the exam room and know to write it down. Who’s got time to waste like this. It certainly doesn’t make the job easier or faster, just more annoying. No dental Xray but want you to do lots of dentals. I just have to say they aren’t very responsive to the needs of the veterinarian. Too much micromanaging and big brother. You can definitely tell it’s owned by investors from Wall Street.

avatar
Thrive Pet Healthcare Response
7y
We strive for great support of our doctors with 2 techs plus a pet concierge (who’s 100% focused on in-clinic patients and not distracted with incoming calls). We are sorry to hear that our 1:2 doctor to tech ratio didn’t always work as scheduled. Our Practice Management software did crashed awhile ago and it’s deployment did see it’s challenges, however we continue to get amazing and confident feedback from our doctors about our cutting edge technology and it’s integration with all of our systems and equipment. If you will allow me… I would really like your comprehensive feedback so we can work on improving our operations. Reach me at People@Thrivevet.com.
Viewing 1 - 3 of 547 Reviews

Glassdoor has 561 Thrive Pet Healthcare reviews submitted anonymously by Thrive Pet Healthcare employees. Read employee reviews and ratings on Glassdoor to decide if Thrive Pet Healthcare is right for you.