They push hard on seeing as many rooms as possible. The doctor tech ratio is 1:2 on the best day. That doesn’t always happen. Working a Saturday and Sunday with one receptionist and one tech makes for very long hard days especially being double booked 15 minute appointments and nobody is happy and supported! I brought it up to no avail.
The techs are constantly on their phones but the company doesn’t have a policy to deal with that, really! Was told the doctors and techs were on about the same level as employees.
The pharmacy is very limited and you can’t order a drug unless it’s on the limited list to pick from. I was told I would be able to order the drugs I need. Nope. No pressers or naloxone because it wouldn’t be used very often. Well maybe not, but there are no substitutes when you do need them.
The software they use, Vetspire, is the most cumbersome I’ve ever used and crashes all the time. You have to click 15 times just to get through the PE part and no they won’t add a button to mark all normal. I guess it’s supposed to make you think about it, really. I think about it in the exam room and know to write it down. Who’s got time to waste like this. It certainly doesn’t make the job easier or faster, just more annoying.
No dental Xray but want you to do lots of dentals.
I just have to say they aren’t very responsive to the needs of the veterinarian. Too much micromanaging and big brother. You can definitely tell it’s owned by investors from Wall Street.
