Thrivent reviews

3.8

66% would recommend to a friend

(1,141 total reviews)
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Teresa J. Rasmussen

74% approve of CEO

60% positive business outlook

Thrivent has an employee rating of 3.8 out of 5 stars, based on 1,141 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Thrivent employee rating is in line with the average (within 1 standard deviation) for employers within the Insurance industry (3.7 stars).

Reviews by job title

1K reviews
4.0
Oct 3, 2011
Recommend
CEO approval
Business Outlook

Pros

Thrivent's culture is very friendly and community service minded. There are plenty of opportunities to learn and develop and leadership is very supportive of development opportunities and work hard to provide them for their staff. Pay and benefits are very competitive and work life balance is respected. It is wonderful to see the impact this company has on the community through charitable contributions. I don't think I've ever worked at a company who has surpassed their United Way goals 2 years in a row!

Cons

Decision making can be slow.

1.0
Sep 20, 2011
Recommend
CEO approval
Business Outlook

Pros

Work with great clients/members Helping people achieve financial goals Educating clients about solutions to their financial needs and goals Once you hit quota, less micro managing If you like non-paid service work great place to work

Cons

-High cost of doing business. Most of the costs come directly out of your pocket or directly out of your paycheck, providing you get one. Must use leased computer from Thrivent, pay to use proprietary and non-proprietary software tools(many of which have been stripped of features). If you want to sell investment products you are required to have a brick & mortar office spaces and fees of $100 to $350/mo for access to them. In addition to rent, you have general office expenses such as, copy paper, internet, electricity, water, Laser printer, fax machine, copier, phone number/fax number, gasoline and other misc. items. For me it was easily over $1,300/mo or almost $16,000/yr. (which includes rent, computer/software, utilities, phone, and gasoline) before $1 went in to my pocket At one point I was required to have my office rent pulled directly from my paycheck. You have pay for marketing material if your name goes on it, including business cards, letter head, brochures, etc. Most forms are online and require you to print them out yourself. Company doesn't like email, they prefer faxed documents. -Financing or a draw is/was available for 18-24 months. Not sure what it currently is or for how long. During this period, any commissions earned go to paying off your draw. Also there is a required number of appointments that need to be run to get 100% of that pay periods draw. Most products take 30-60 days to process if it is new business. Can be shorter if it is a small life insurance policy or adding money to an existing annuity or mutual fund. After designated period of financing, if you continue to work for Thrivent you must pay this off at 10% per paycheck. If you leave historically, you can walk away from the financing/draw. (Yeah, that makes sense). -Company has come full circle in that it wants to be an insurance company. Must have enough sales in insurance and annuity to keep your contract to work at Thrivent. Several people that have left in the past year had huge brokerage accounts and making midrange six-figures of the commissions, left because they didn't want to have to sell insurance or annuities. -Thrivent claims to have its members as their top priority, but that is only if they want annuities or life insurance. Compensation is geared to pay more for these products than mutual funds. Since Mutual Funds don't help you keep your job, you are put in a difficult position ethically as to which is the best product offering for the member. Comp is also based on how much business you write. The more you write, the bigger the bonus. The problem lies in the fact that Thrivent uses a pendulum for compensation, and if the sales force sells to much, they come back and reduce bonus structure. If you are commission only why would you want to be penalized for selling too much! Most proprietary product offerings don't have trailers. Those that do typically last 3 years, so you have to constantly sell to get paid. The non-prop products that do pay trailers, pay so low that there is very little incentive to sell them unless asked for. The haircut is huge for very little work by the Home Office. -Company has the attention span of 3 year old with ADHD. Thrivent has been around over 100 years as AAL & LB, but since they merged, they can't come up with culture or direction to take the company. The target is constantly moved. Comp plans change mid-year, with 30-day notice, yet you are supposed to come up with a business plan for an entire year. -Veteran reps typically do well because of attrition or they know how to work the system. They swoop in and gather the top clients when reps leave. Leaving only the picked over people for new reps. -The Regional Management team's goals don't align with the sales reps. There isn't an incentive for the Regional Management to help you grow your sales, other than if you leave then they will have to find your replacement. They will ask "What can we do?", then you ask them, "What can you do?" and they can't do anything. At least in my region there was tons of favoritism. More move-in were sent your way, marketing assistance, funds available, travel covered. -New hires now no longer get a database of names. all cold calling or referral. Seems like Thrivent is becoming a Primerica, where you sign up all your friends and family, then don't make it and they are stuck in Primerica products. -Flexible schedule is great, However, flexible means evenings and weekends. Most people who are saving for retirement work 9-5 and don't take time off visit you during "bank hours". These same people also prefer that you come to their home to meet. So you pay for an office that is rarely used. Meeting at their house has some advantages, such as they have access to bank statements, and investment info, but you don't paid for driving to see someone.

1.0
Sep 7, 2011
Recommend
CEO approval
Business Outlook

Pros

Their health insurance plan administered by Blue Cross and Blue Shield is a good corporate benefit provided to employees and their family.

Cons

Pay...Quite possibly the lowest in the industry. We have also had the opportunity to enjoy 6 pay cuts in the last 2 years. Product...You will only sell Thrivent Proprietary Insurance and Annuities. Good luck when running into competition. The good news is that you will know up front that rarely will you have a product that is priced better or has performed better than your competition that way you will not have to use too much energy on trying to compare. The software and language that is put through the sales process encourages using the Variable Annuity as an answer to everything. Retirement, college funding, long term care, you name it...the VA is the way! They do have a mutual fund suite but it is something very easy to forget. Software...you will pay top price for bottom rung software that does not sync with each other. That way you can enjoy the mundane task of entering data again and again. It is geared for life insurance sales also. Change...If you like change, this is your place. You are guaranteed constant corporate direction change so that you will never be bored to death with the mundane tasks of growing your business, etc. Once you set your business plan for the year, you will have the fun of tweaking it based on changing corporate goals which rarely align with taking care of your clients. New Reps...be prepared to use $50k - $100k of your money to get going. Odds are against you that you will survive and for that matter recoup your investment.

Viewing 1096 - 1098 of 1,141 Reviews

Glassdoor has 1,291 Thrivent reviews submitted anonymously by Thrivent employees. Read employee reviews and ratings on Glassdoor to decide if Thrivent is right for you.