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      TierPoint

      Engaged Employer

      TierPoint Software Solutions Manager reviews

      4.6

      100% would recommend to a friend

      (5 total reviews)
      avatar

      Jerry Kent

      100% approve of CEO

      100% positive business outlook

      Ratings by category

      5.0

      Senior management

      4.5

      Work/Life balance

      4.5

      Career opportunities

      4.3

      Culture & values

      4.2

      Diversity & inclusion

      3.7

      Compensation and benefits

      Ratings by demographic groups

      Reviews by job title

      5 reviews
      4.0
      Oct 21, 2022

      Highly Positive company culture, company in a very strong growth position

      Solutions engineer
      Recommend
      CEO approval
      Business Outlook

      Pros

      - Positive Company Culture is the foundation - Engaged, Proactive, Growth Mindset Management from Supervisors to C-Suite - Training and personal job growth are required, expected, and encouraged - Ample Internal Mobility - Transitioned to remote work pre-pandemic, didn't miss a beat

      Cons

      - To whom much is given, much is expected. All positions are highly demanding in requiring exceptional customer service along with job specific knowledge. You need to be at the top of your game to get in and stay in. It's not for everyone. This is good for the company, but can be an eye opener unless you know this coming in. - Market influence being what it is, things can change very quickly. Substantial effort is sometimes put toward Projects that fall well short of expectations.

      avatar
      TierPoint Response
      3y
      Thank you for taking the time to leave such a thoughtful review. We are happy to hear that you continue to enjoy your experience at TierPoint. You make a great point that the work we do here is not for everyone, but for those willing to put in the work, the experience is an extremely rewarding one. Thank you for all that you do, employees like you are what make TierPoint the great company that it is!
      5.0
      Aug 1, 2022

      Great Work Enviroment

      Solutions engineer
      Recommend
      CEO approval
      Business Outlook

      Pros

      Great support from management Good Life/Work Balance Professional but fun group of colleagues Amazing resources for professional and knowledge growth Remote Work

      Cons

      Health Benefits Some jobs require regional location

      avatar
      TierPoint Response
      3y
      Thank you for stopping by to share your thoughts on working at TierPoint. It sounds like you've had a great experience so far & we love to hear that! These reviews not only help us determine where we need to make some changes, but also let others know some of the highlights of life at TierPoint. Thank you for all that you do, we appreciate you!
      5.0
      Dec 15, 2020

      Awesome Team! Great collaboration! Great benefits!

      Solutions engineer
      Recommend
      CEO approval
      Business Outlook

      Pros

      3 years into my stint at TierPopint and I still love working here. The level of inter-department collaboration is refreshing. There is a zero tolerance attitude towards pedantic, fiefdom building mentality. The implementation and support teams are very well run. Other strengths - Mature Product Team that delivers - Senior leadership that is involved and supportive - The benefits are great (I was even able to add my life partner to my insurance! Marriage was not a requirement) - Fair and competitive compensation

      Cons

      The breadth and depth of the product set is difficult to keep up to speed, especially in the pre-sales engineering side. The backoffice tools are sprawling (likely due to the various acquisitions over the years) but they are doing a great job to rationalize and consolidate this. The company is very metric driven and used for evaluating employee performance. Sometimes metrics don't tell the whole story. Some groups run lean which can lead to over worked situations.

      avatar
      TierPoint Response
      5y
      Thank you for taking the time to share your experience at TierPoint. We work hard to stay competitive with our benefits and love hearing that you and yours are fans of our benefit(s) offering! Thank you for being so specific with areas that you feel need more TLC in 2021. We utilize Glassdoor comments in our strategy and goals for the year - so it was great for you to include them here in the way that you did! Thanks again for speaking up.
      Viewing 1 - 3 of 5 Reviews
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