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      TierPoint

      Engaged Employer

      TierPoint Solution Engineer reviews

      4.2

      84% would recommend to a friend

      (6 total reviews)
      avatar

      Jerry Kent

      85% approve of CEO

      85% positive business outlook

      Ratings by category

      5.0

      Senior management

      4.5

      Work/Life balance

      4.5

      Career opportunities

      4.3

      Culture & values

      4.2

      Diversity & inclusion

      3.7

      Compensation and benefits

      Ratings by demographic groups

      Reviews by job title

      6 reviews
      5.0
      Dec 15, 2020

      Awesome Team! Great collaboration! Great benefits!

      Solutions engineer
      Recommend
      CEO approval
      Business Outlook

      Pros

      3 years into my stint at TierPopint and I still love working here. The level of inter-department collaboration is refreshing. There is a zero tolerance attitude towards pedantic, fiefdom building mentality. The implementation and support teams are very well run. Other strengths - Mature Product Team that delivers - Senior leadership that is involved and supportive - The benefits are great (I was even able to add my life partner to my insurance! Marriage was not a requirement) - Fair and competitive compensation

      Cons

      The breadth and depth of the product set is difficult to keep up to speed, especially in the pre-sales engineering side. The backoffice tools are sprawling (likely due to the various acquisitions over the years) but they are doing a great job to rationalize and consolidate this. The company is very metric driven and used for evaluating employee performance. Sometimes metrics don't tell the whole story. Some groups run lean which can lead to over worked situations.

      avatar
      TierPoint Response
      5y
      Thank you for taking the time to share your experience at TierPoint. We work hard to stay competitive with our benefits and love hearing that you and yours are fans of our benefit(s) offering! Thank you for being so specific with areas that you feel need more TLC in 2021. We utilize Glassdoor comments in our strategy and goals for the year - so it was great for you to include them here in the way that you did! Thanks again for speaking up.
      5.0
      Oct 1, 2020

      Thriving company focused on customer and employee success and growth

      Solutions engineer
      Recommend
      CEO approval
      Business Outlook

      Pros

      - Exceptional Customer and Team focused culture able to deliver results AT SCALE - Quick resolution of all questions, both internal and customer facing - Resolution to confirmed positive satisfaction, both internal and customer facing - Ongoing Training - Always facing new technologies - Nonstop Growth and Skill Acquisition Opportunities - Exceptional work\life balance - Diverse, Driven, Talented Team Members - Exposure to different Verticals and solidly Mid\Enterprise companies - Fun place to work

      Cons

      These can be both PRO and CON. - The company is very fast paced - Employees need to understand Mid-market and Enterprise expectations and cadence, and be able to match this to individual customers at all times. - Family Healthcare costs, but to be fair, they are going up almost everywhere

      avatar
      TierPoint Response
      5y
      Thank you so much for sharing your experience. We are over the moon to hear of all the reasons you believe we are thriving! We love that you agree we have a fun place to work too. That is so important, isn’t it? There is a theme on this page regarding our fast-paced environment. There is no denying it, it is part of our DNA here. In terms of benefits, our HR team has successfully been able to negotiate no cost changes for medical insurance costs for two years in a row (2020 & 2021). That is something to celebrate!
      Viewing 4 - 6 of 6 Reviews
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