Tiffany & Co. reviews

3.2

43% would recommend to a friend

(2,366 total reviews)
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Anthony Ledru

56% approve of CEO

37% positive business outlook

Tiffany & Co. has an employee rating of 3.2 out of 5 stars, based on 2,366 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Tiffany & Co. employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.5 stars).

Reviews by job title

2K reviews
4.0
Jul 7, 2009

Sales Specialist

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

The discount is great and if you are good at sales, you can make a great salary. They do have great benefits and other employee programs.

Cons

Most customers are very demanding and regard a high level of service. THe hours per day are long and you must adhere to certain break times.

3.0
Apr 15, 2009
Recommend
CEO approval
Business Outlook

Pros

It is a large and well known company to work for and provides unique experiences and insight into how large corporations operate. You get good training that will translate well in the business world and have a respected company to put on your resume. They provide good health benefits. You can learn a lot if you work under the right people (however these people are few and far between.)

Cons

There is little to no beneficial communication from management, which also does not offer the support and knowledge needed to manage those under them. They underpay their employees, especially those who consistently earn top reviews and are the top performers (on the corporate side,) which means you will make out the same as someone else who is doing 70% less than work than you but might be making more. After you realize this, you also understand there is no incentive for you to continue to work as hard because you will only get paid lip service regardless. So the message I get it, is do enough or just over enough to meet expectations, there is no need to exceed them. Middle management usually doesn't have an understanding of their job so they tend to micro manage to look busy, and I have yet to find someone who I felt contributed to the objectives we work to obtain. Overall, the corporate culture is unwilling to employ more efficient ways of contributing to the bottom line. There are too many "rules" and procedures to overcome to successfully adapt to changing environments (not effective at using or understanding technology that would benefit the company overall.)

2.0
Dec 3, 2008
Recommend
CEO approval
Business Outlook

Pros

There is an initial novelty to working for what is largely perceived as an American icon. That quickly gives way to the unpleasant reality of working for what has become another big (in this case, blue) box corporate retailer. The benefits are very good and the discount is on par with industry standards and there are a few really great people in the company: but that's true with ANY company. The only really good thing about working for Tiffany & Co is being able to tell people who don't know any better that you work for the legendary jeweler. The fantasy works well if you don't work for the fantasy.

Cons

There's nothing luxurious about Tiffany's anymore: much of what we sell caters to the "luxury" fantasies of middle-income people who want to emulate lifestyles they can't afford. Middle management is largely incompetent and spends most of their time trying to look busy. Micromanagement is a huge problem. Morale among other "sales professionals" is low and competition often turns ugly. The managers and HR department in NY are useless and uncommunicative. It takes a lot to get anything done. The CFC (where orders are from to go to customers) is constantly late on delivering things on-time. The quality of much of the silver jewelry is really bad. Most of the problem lies in the stores with the managers.

Viewing 2359 - 2361 of 2,366 Reviews

Glassdoor has 2,768 Tiffany & Co. reviews submitted anonymously by Tiffany & Co. employees. Read employee reviews and ratings on Glassdoor to decide if Tiffany & Co. is right for you.