Bad Systems, Bad Support, Bad Culture of Proactive Behaviors (Here's Why)
Pros
Tilson pays fairly well compared to other telecom engineering/construction companies. Their headquarter staff is fairly talented, and I always felt like HR, finance, IT and other corporate support functions (while physically disconnected) were virtually available to address issues in a timely manner.
Cons
Bad Systems - There was site tracker upon site tracker. Site tracker to track a job's profit margin, costs, benchmark dates, responsible party, etc. The population of all of this information (rightfully so) was shouldered by the PMs that knew their projects the best. What was done with this information to turn around and help the PMs? Was it allocate more floating resources to PMs in a heavy work months? Was it listen to the PM when they state that non-essential personnel billing against these projects need to be reassigned or terminated so projects don't lose money? Or was it do nothing at all... Tilson just needs to know when they can expect to get paid? I think you can guess. Bad Support - I get it, having a major wireless carrier that holds the company's feet to the fire is difficult... however difficulty necessitates good responsible decision making by leadership. It also requires occasional consideration from those closest to these difficult situations. I saw no signs of either responsible decision making nor an interest in feedback from those executing the work during my 2.5 year tenure at the company. Bad Cult of Proactivity - The company is HIGHLY reactive. In fact, upon talking to others hired around the same time as myself, they had very similar stories. In my first week someone casually told me "I was hired to deal with this particular thing because it's currently a mess". I asked a follow up question "How long has it been a mess?" Reply "About a year's worth of mess". This was a common story around the water cooler in many different markets. The company's attitude towards clients was that their concerns would be handled... just by an unsuspecting new hire in 6 - 12 months time. Think long and hard before you want to sign on to be that new hire.