Toast Inc reviews

Before COVID, I think it was no secret that Toast paid employees below market from a cash basis, but a lot of us believed that there was enough value in the equity to make the overall compensation worth it. Despite a flexible work from home culture and unlimited PTO, the hours were nonetheless very long, and work-life balance was almost impossible to achieve. There are a lot of groups and layers within Toast, making cross functional work extremely cumbersome and processes more convoluted than need be. Rather than promoting internally, Toast also preferred to hire from the outside whenever a new role needed to be fulfilled, so I personally felt like it was hard to see a promotional path forward.

- Work/life balance is encouraged but you are left to figure out how to make that happen - After all this time, it feels like reliable, consistent processes are still not in place - Management usually hired from outside clueless about the Toast product just adds to the stress; so many worthy internal employees who should have been handed those roles - Not a lean company whatsoever; have a business challenge? Let's just hire more people and hope it gets sorted out