Is Toast Inc a good company to work for?

Toast Inc has an overall rating of 3.8 out of 5, based on over 1,799 reviews left anonymously by employees. This rating has been stable over the past 12 months. 69% of employees would recommend working at Toast Inc to a friend and 65% have a positive outlook for the business. The best reviews about Toast Inc have been left by employees working as BDR , Software Engineer(Internship) and Sales Development Representative (SDR) .

Does Toast Inc pay their employees well?

According to anonymously submitted Glassdoor reviews, Toast Inc employees rate their compensation and benefits as 3.9 out of 5. Find out more about salaries and benefits at Toast Inc. This rating has been stable over the past 12 months.

How satisfied are employees working at Toast Inc?

69% of Toast Inc employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Toast Inc 3.6 out of 5 for work life balance, 3.9 for culture and values and 3.6 for career opportunities.

What are the top reviewed jobs at Toast Inc?

Account Executive (194) , Software Engineer (56) , Territory Account Executive (51) , Sales Associate (50) , Senior Software Engineer (34) , Onboarding Consultant (31) , Sales (26) , Sales Development Representative (SDR) (24) , Senior Account Executive (19) , Manager (18) , Customer Care Specialist (17) , Sales Representative (15) , Software Engineer(Internship) (13) , Director (12) , Field Implementation Engineer (12)

What are the pros of working at Toast Inc according to real employee reviews?

"Great Culture and Support from every level of the company." ((in 218 reviews)); "They have great benefits and it is easy to climb up the corporate ladder" ((in 151 reviews)); "great people and very hard working" ((in 129 reviews)); "Work Life balance is good" ((in 80 reviews)); "Unlimited PTO (that's encouraged)" ((in 52 reviews))

What are the cons of working at Toast Inc according to real employee reviews?

"Since the layoffs due to Covid" ((in 41 reviews)); "Managers and time management is bad" ((in 31 reviews)); "Long hours and dealing with unreasonable customers." ((in 16 reviews)); "lack of diversity" ((in 10 reviews)); "Clear favoritism by management" ((in 9 reviews))

What are employees saying about Toast Inc layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Toast Inc layoffs and their outlook for job security at Toast Inc in 2026.

What are the top reviewed Toast Inc locations?

Boston , Omaha , Chicago , New York , San Francisco , Los Angeles , Atlanta , Seattle , San Diego , Washington , Austin , Woburn , Houston , Nashville , Philadelphia , Charlotte , Dallas , Cleveland , Denver , Portland , Miami , Jersey City , Kansas City , Indianapolis , Reno , Orlando , Boise , Detroit , Grand Rapids , Raleigh

Toast Inc reviews

3.8

69% would recommend to a friend

(1,690 total reviews)

Aman Narang

78% approve of CEO

65% positive business outlook

Ratings by demographic groups

Race / Ethnicity

Gender

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Toast Inc has an employee rating of 3.8 out of 5 stars, based on 1,690 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Toast Inc employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

2K reviews

4.0

Oct 17, 2024

Rewarding but Demanding

Territory account executive

Recommend

CEO approval

Business Outlook

Pros

The role offers excellent commission opportunities for those who excel in hitting targets. Selling a leading POS platform with a great reputation makes it easier to connect with potential clients.You manage your own territory, giving you control over your schedule and strategy. You help restaurants improve operations, making the job rewarding and meaningful.

Cons

The role can be demanding, with pressure to consistently hit aggressive sales targets. Long hours and travel can sometimes blur the lines between work and personal time. The restaurant tech space is competitive, and closing deals can be challenging. Rapid growth can lead to changes in sales processes or territories, creating uncertainty.

5.0

Oct 3, 2024

Amazing company

Principal consultant

Recommend

CEO approval

Business Outlook

Pros

Comp plan and salary are very competitive! Best product in this industry.

Cons

None I can think of.

5.0

Sep 25, 2024

Why would I leave?

Customer care specialist

Recommend

CEO approval

Business Outlook

Pros

I LOVE working at Toast. I have been here for about a year now and it seemed too good to be true when I started.

Cons

Training was difficult for some people because it was somewhat fast based and near the end you are kinda "thrown in". To be fair thats really the only way to learn the job since the questions you will receive daily can be so varied.

Toast Inc Response

1y

Thank you for taking the time to share this perspective. It's wonderful to see all the things you enjoy about life at Toast! I also appreciate your feedback around training and will be sure to pass it along to the team. Thank you for all that you do to empower our customers!

Viewing 463 - 465 of 1,690 Reviews

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