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      Toast Inc

      Engaged Employer

      Toast Inc reviews

      3.8

      68% would recommend to a friend

      (1,697 total reviews)
      avatar

      Aman Narang

      76% approve of CEO

      64% positive business outlook

      Ratings by category

      4.1

      Diversity & inclusion

      3.9

      Culture & values

      3.9

      Compensation and benefits

      3.6

      Work/Life balance

      3.5

      Career opportunities

      3.3

      Senior management

      Toast Inc has an employee rating of 3.8 out of 5 stars, based on 1,697 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Toast Inc employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

      Ratings by demographic groups

      Reviews by job title

      2K reviews
      3.0
      Apr 5, 2021

      Just like every sales job

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      cool infrastructure, nice perks, food

      Cons

      Was told it would be a regular 9-5, turns out it was shift work

      avatar
      Toast Inc Response
      5y
      Thank you for taking the time to leave your review! While I'm glad there were aspects of your Toast experience that you enjoyed, I'm disappointed to hear that the working hours did not match your expectations. As you know, restaurants are an around-the-clock business, particularly because Toast customers operate in several time zones. Our schedules are designed to best meet the needs of our customers. I'm sorry if that wasn't made clear to you when you signed on, and I wish you the best of luck in your future sales career. - Jonathan Vassil, SVP/ GM, SMB
      5.0
      Mar 16, 2021

      A Great Place to Grow

      Software engineer
      Recommend
      CEO approval
      Business Outlook

      Pros

      Toast offers an environment full of interesting problems and exciting innovations in our field. If you are a newer engineer, you will find mentorship all around and plenty of opportunities to test and grow your skills. If you are a more seasoned engineer, you'll be able to practice what you've learned on a scaling architecture.

      Cons

      Sometimes the shape-shifting of the organization can feel a little sloppy and folks will get "left behind" in awkward re-arrangements of teams. I've seen this happen quite a few times, and know first hand how jarring it can be to have a new manager suddenly without a warning. With that said, Toast is a young start-up and these events sort of come with that package. As the companies continues to mature, hopefully so will its communication process with its employees of all levels.

      avatar
      Toast Inc Response
      5y
      Thank you for taking the time to share this feedback. I am thrilled to see that you are enjoying your time here, and I agree that it is an exciting time to be a Toaster. Although we know moving quickly can be challenging, it is a top priority of ours to ensure that Toasters have the resources and support they need to be successful. I am sorry to hear that was not your experience, and I would encourage you to reach out to me or your PSP directly if you would like to discuss further. - Hugh Scandrett, Senior VP, Engineering
      Viewing 586 - 588 of 1,697 Reviews
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      ReviewsToast Inc reviews

      Glassdoor has 1,806 Toast Inc reviews submitted anonymously by Toast Inc employees. Read employee reviews and ratings on Glassdoor to decide if Toast Inc is right for you.