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Toast Inc

Engaged Employer

Toast Inc reviews

3.8

67% would recommend to a friend

(1,699 total reviews)
avatar

Aman Narang

76% approve of CEO

63% positive business outlook

Ratings by category

4.1

Diversity & inclusion

3.9

Culture & values

3.8

Compensation and benefits

3.6

Work/Life balance

3.5

Career opportunities

3.3

Senior management

Toast Inc has an employee rating of 3.8 out of 5 stars, based on 1,699 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Toast Inc employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Ratings by demographic groups

Reviews by job title

2K reviews
4.0
Feb 3, 2021

Solid Company

Billing specialist
Recommend
CEO approval
Business Outlook

Pros

- care for employees future - good and hard working teammates

Cons

- benefits are lacking - no bonuses

4.0
Jan 22, 2021

Ambitious Company

Territory account executive
Recommend
CEO approval
Business Outlook

Pros

-Really interesting job in which you can meet a lot of really interesting people -truly best product in the market -enjoyable coworkers

Cons

-not particularly competitive base salary -success is highly dependent on territory -“just get it done somehow” vibe from management in regards to deeply ambitious goals

4.0
Jan 12, 2021

Undergoing many changes

Field implementation engineer
Recommend
CEO approval
Business Outlook

Pros

Was an outstanding organization to work for- perks, benefits, training, resources, etc. were all second to none. The job itself (FIE): great opportunity to learn new skills, nearly unlimited OT, effective organizational structure.

Cons

In reaction to the COVID slowdown in the industry, Toast laid off a huge chuck of their workforce- the idea being to streamline operations, remove overhead, and contract out as needed to fill gaps. Word on the street, however, is that staff are overworked and given impossible task loads and customers have difficulty seeing their needs addressed. FIE position: An absolute grind in terms of hours and travel. Pay was hourly-based, so the OT was very nice. But at times the schedule could be overwhelming.

avatar
Toast Inc Response
5y
Thanks for taking the time to share your feedback. I'm glad there were many aspects of your Toast experience that you enjoyed. This year, we spent significant time focusing on how to better meet the needs of both our customers and employees, as well as addressing some of the concerns you mentioned. I agree that there was an adjustment period, however, I am thrilled with the progress we've made in resource balancing in the second half of the year. Thanks again for sharing- wishing you the best of luck in your next endeavor. - Emmanuelle Skala, SVP, Customer Success
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ReviewsToast Inc reviews

Glassdoor has 1,808 Toast Inc reviews submitted anonymously by Toast Inc employees. Read employee reviews and ratings on Glassdoor to decide if Toast Inc is right for you.