Is Toast Inc a good company to work for?

Toast Inc has an overall rating of 3.8 out of 5, based on over 1,807 reviews left anonymously by employees. This rating has been stable over the past 12 months. 67% of employees would recommend working at Toast Inc to a friend and 63% have a positive outlook for the business. The best reviews about Toast Inc have been left by employees working as BDR , Software Engineer(Internship) and Sales Development Representative (SDR) .

Does Toast Inc pay their employees well?

According to anonymously submitted Glassdoor reviews, Toast Inc employees rate their compensation and benefits as 3.8 out of 5. Find out more about salaries and benefits at Toast Inc. This rating has decreased by 1% over the last 12 months.

How satisfied are employees working at Toast Inc?

67% of Toast Inc employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Toast Inc 3.6 out of 5 for work life balance, 3.9 for culture and values and 3.5 for career opportunities.

What are the top reviewed jobs at Toast Inc?

Account Executive (195) , Software Engineer (58) , Territory Account Executive (51) , Sales Associate (50) , Senior Software Engineer (34) , Onboarding Consultant (31) , Sales (26) , Sales Development Representative (SDR) (24) , Senior Account Executive (19) , Manager (18) , Customer Care Specialist (17) , Sales Representative (15) , Software Engineer(Internship) (13) , Director (12) , Field Implementation Engineer (12)

What are the pros of working at Toast Inc according to real employee reviews?

"Great Culture and Support from every level of the company." ((in 231 reviews)); "Benefits are great in r and d" ((in 132 reviews)); "great people and very hard working" ((in 130 reviews)); "good work life balance for the most part" ((in 79 reviews)); "Great company culture and perks." ((in 52 reviews))

What are the cons of working at Toast Inc according to real employee reviews?

"Since the layoffs due to Covid" ((in 44 reviews)); "Managers and time management is bad" ((in 31 reviews)); "Long hours and dealing with unreasonable customers." ((in 18 reviews)); "lack of diversity" ((in 10 reviews)); "Clear favoritism by management" ((in 10 reviews))

What are employees saying about Toast Inc layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Toast Inc layoffs and their outlook for job security at Toast Inc in 2026.

What are the top reviewed Toast Inc locations?

Boston , Omaha , Chicago , New York , San Francisco , Los Angeles , Atlanta , Seattle , San Diego , Washington , Austin , Houston , Woburn , Nashville , Philadelphia , Charlotte , Dallas , Cleveland , Denver , Portland , Miami , Jersey City , Kansas City , Detroit , Indianapolis , Reno , Orlando , Boise , Grand Rapids , Raleigh

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Toast Inc

Toast Inc reviews

3.8

67% would recommend to a friend

(1,698 total reviews)

Aman Narang

76% approve of CEO

63% positive business outlook

Ratings by category

4.1

Diversity & inclusion

3.9

Culture & values

3.8

Compensation and benefits

3.6

Work/Life balance

3.5

Career opportunities

3.3

Senior management

Toast Inc has an employee rating of 3.8 out of 5 stars, based on 1,698 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Toast Inc employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

2K reviews

5.0

Aug 16, 2022

Great

Account executive

Recommend

CEO approval

Business Outlook

Pros

Pay, benefits are really good

Cons

high pressure, month to month quota

Toast Inc Response

Thank you for sharing this review. I'm pleased to hear there are so many aspects of your Toast experience that you enjoy, and I hope that you will reach out to your manager or People Success Partner to ways to reduce pressure and increase work/ life blend.

5.0

Aug 16, 2022

Incredible company

Director

Recommend

CEO approval

Business Outlook

Pros

Great culture, meaningful and impactful work, incredibly talented teams across the board

Cons

Growing pains, tough to manage work life balance

Toast Inc Response

Thanks so much for leaving this review! I'm thrilled that you're enjoying your time at Toast. In regards to work/ life balance, I do hope you'll take advantage of our flexible PTO policy and the many wellness resources we offer. We are here to help you thrive!

5.0

Aug 12, 2022

It was amazing

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

I learned so much during my time at toast.

Cons

Too much work during peak season. Underpaid

Toast Inc Response

Thank you for the time you spent at Toast. I'm glad to hear you were able to learn and grow with us, and we wish you the best of luck in your future endeavors.

Viewing 1000 - 1002 of 1,698 Reviews

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Jobs at Toast Inc

Cashier / Boba Barista / Team Member