4.0
Apr 21, 2022
Great Company going through growing pains
Current employee, more than 3 years
Recommend
CEO approval
Business Outlook
Pros
culture pay unlimited PTO plenty of growth opportunities fast paced and always growing
Cons
Customer service is a focus, but still needs improvement Reps have a lot of responsibilities such as normal new business sales, but also tend to wind up doing account management and customer support related activities. I enjoy it, but would love for customer support to be able to handle customer needs more effectively. (Toast has made this a huge focus) Quote generation process needs to be streamlined and improved.
