Toast Inc reviews

3.8

68% would recommend to a friend

(1,664 total reviews)
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Aman Narang

77% approve of CEO

66% positive business outlook

Toast Inc has an employee rating of 3.8 out of 5 stars, based on 1,664 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Toast Inc employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

2K reviews
5.0
Nov 14, 2025
Recommend
CEO approval
Business Outlook

Pros

* Growing to new markets * Building a great product, helping restaurants thrive * It depends on the team but if you are lucky you'll work on an interesting project and will be able to drive improvements and affect the roadmaps * Company culture is great overall

Cons

* Some PMs are highly incompetent but due to the company culture they continue working on the products they don't fit * Some top management decisions (like lay off the team owning e2e tests without a replacement) are weird and affect the products quality * Company policy is not allowing people to grow to the principal+ levels if they work on a single product as there is an official list of boxes you need to "tick" and one product (regardless of how great you've established it) doesn't count

5.0
Nov 13, 2025

Team Lead - Growth

Recommend
CEO approval
Business Outlook

Pros

Toast is easily the best org I have worked at. I came for the product fit and growth opportunities. I stayed for the culture.

Cons

I cannot think of any to be honest.

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Toast Inc Response
6mo
We’re delighted to know you’re enjoying the culture at Toast. Thank you for sharing your review!
Viewing 112 - 114 of 1,664 Reviews

Glassdoor has 1,771 Toast Inc reviews submitted anonymously by Toast Inc employees. Read employee reviews and ratings on Glassdoor to decide if Toast Inc is right for you.