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      Toast Inc

      Engaged Employer

      Toast Inc reviews

      3.8

      69% would recommend to a friend

      (1,691 total reviews)
      avatar

      Aman Narang

      78% approve of CEO

      65% positive business outlook

      Ratings by demographic groups

      Toast Inc has an employee rating of 3.8 out of 5 stars, based on 1,691 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Toast Inc employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

      Reviews by job title

      2K reviews
      3.0
      Dec 8, 2021

      Great company with stellar culture but hard work and little work/life balance

      Territory account executive
      Recommend
      CEO approval
      Business Outlook

      Pros

      The company culture, inclusivity, everyone is extremely smart and driven. The product is best in class! And of course the pay is great and at this time stock awards are still standard.

      Cons

      The onboarding process is lightning quick, there is a ton of figuring almost everything out by yourself. Most employees are relatively new to the company, it was a regular struggle to find someone who knew answers. The expectation is that you are in the field cold calling on restaurants during work hours and building quotes/doing ALL admin before or after work hours. They are constantly adjusting business processes and during my tenure were in the process of shifting and shrinking sales territories so there was little stability.

      avatar
      Toast Inc Response
      4y
      Thank you for sharing this review. I'm glad to hear that you enjoyed our culture. We have a very special team of inclusive and driven Toasters, and we are grateful for their dedication. I really appreciate your feedback on work/life blend. While I do recognize the challenges that come with supporting an around-the-clock industry, such as restaurants, I never want employees to feel like they cannot take time for themselves. Feel free to reach out to me directly if you have any additional feedback you would like to share.- Joe Starzec, VP of Sales
      4.0
      Nov 23, 2021

      Great sales career intro

      Sales associate
      Recommend
      CEO approval
      Business Outlook

      Pros

      One of the best companies I’ve ever worked at!

      Cons

      They pay should be better given the work and company status

      avatar
      Toast Inc Response
      4y
      Thank you for sharing this review! I'm thrilled to hear you enjoyed your time at Toast and were set up for future success. We are regularly reviewing our total rewards philosophy to ensure employees feel valued and well-compensated for their contributions. Best of luck!
      1.0
      Nov 23, 2021

      Horrible work life balance and micromanagement

      Senior sales executive
      Recommend
      CEO approval
      Business Outlook

      Pros

      -Great product. -The benefits are decent -Great co-workers -Great company

      Cons

      -Depending on who you report to; you will work round the clock. Good luck taking time off, the unlimited PTO is a Joke. -Metrics and goals are set by those who have never done the job. -If you suffer from mental health or have serious anxiety; please stay away. -The management team is very unprofessional, they will slack and text you after-hours. - Management constantly adds more and more to your plate while requiring you to perform at a higher clip. -Very cliquey, feels like a popularity contest. If you miss quota the month before your manager will abandon you or immediately put you on an extensive PIP so they can cover their back. You will constantly feel expendable.

      avatar
      Toast Inc Response
      4y
      Although this review was difficult to read, I am incredibly appreciative of your feedback. Since you are a current employee, I want to take the opportunity to make this right. There's a lot to unpack here, and I want to make sure we fully understand your situation. Please put time on my calendar or your people success partner's calendar to discuss further. Thank you for your many years as a dedicated Toaster, and I look forward to connecting soon. -Joe Starzec, VP of Sales
      Viewing 1150 - 1152 of 1,691 Reviews
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      ReviewsToast Inc reviews

      Glassdoor has 1,800 Toast Inc reviews submitted anonymously by Toast Inc employees. Read employee reviews and ratings on Glassdoor to decide if Toast Inc is right for you.