Toast Inc reviews

3.8

69% would recommend to a friend

(1,671 total reviews)
avatar

Aman Narang

78% approve of CEO

67% positive business outlook

Toast Inc has an employee rating of 3.8 out of 5 stars, based on 1,671 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Toast Inc employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

2K reviews
4.0
Nov 16, 2025
Recommend
CEO approval
Business Outlook

Pros

Great benefits, pay is fairly competitive, great office

Cons

People are more expendable than ever, culture is a far cry from what it was just a few years ago. there's been a significant changing of the guard and not for the better

5.0
Nov 14, 2025
Recommend
CEO approval
Business Outlook

Pros

* Growing to new markets * Building a great product, helping restaurants thrive * It depends on the team but if you are lucky you'll work on an interesting project and will be able to drive improvements and affect the roadmaps * Company culture is great overall

Cons

* Some PMs are highly incompetent but due to the company culture they continue working on the products they don't fit * Some top management decisions (like lay off the team owning e2e tests without a replacement) are weird and affect the products quality * Company policy is not allowing people to grow to the principal+ levels if they work on a single product as there is an official list of boxes you need to "tick" and one product (regardless of how great you've established it) doesn't count

Viewing 118 - 120 of 1,671 Reviews

Glassdoor has 1,779 Toast Inc reviews submitted anonymously by Toast Inc employees. Read employee reviews and ratings on Glassdoor to decide if Toast Inc is right for you.