Jun 30, 2021
Toast Inc Response
4yThank you for sharing about your experience! I'm glad to hear you enjoyed your time at Toast, and we wish you the best of luck.
Toast Inc reviews
69% would recommend to a friend
Aman Narang
78% approve of CEO
65% positive business outlook
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Toast Inc has an employee rating of 3.8 out of 5 stars, based on 1,688 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Toast Inc employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).
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2K reviews
Jun 29, 2021
Toast Inc Response
4yI'm so happy to hear this great feedback! Thank you for being a dedicated and passionate Toaster!
Jun 29, 2021
Toast Inc Response
4yI'm so happy to hear you're enjoying your time at Toast! Thank you for sharing your perspective and thoughts on our training program. The Care team recently went through a reorganization, which is intended to enable our Care agents to get up to speed more quickly and to handle customer questions or concerns confidently. We are also continuing to build out our CS Enablement team, who will be focused on ensuring our CSers have the knowledge, skills, and tools to do their jobs successfully and thrive.
We know our Care agents take calls that can be challenging at times. If you ever have any concerns regarding a customer interaction, please escalate that to your manager and they can help make sure you have the support you need. Please reach out to me or your People Success Partner if you'd like to discuss this further. Thanks for all that you do at Toast! - Emmanuelle Skala, SVP of Customer Success
