Toast Inc reviews

3.8

69% would recommend to a friend

(1,685 total reviews)
avatar

Aman Narang

78% approve of CEO

65% positive business outlook

Toast Inc has an employee rating of 3.8 out of 5 stars, based on 1,685 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Toast Inc employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

2K reviews
5.0
Apr 24, 2021
Recommend
CEO approval
Business Outlook

Pros

Great culture, competitive pay and benefits

Cons

hyper growth lead to organized chaos, and cross functional silos

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Toast Inc Response
5y
Thank you for leaving your review! We're glad to hear that you enjoyed the culture and benefits here at Toast. - Lori Busch, Director of TA Operations
2.0
Apr 21, 2021

no work life balance

Recommend
CEO approval
Business Outlook

Pros

it is definitely a good product overall

Cons

overworked and underpaid. everything is a battle of who can stand out more and who can take on a million side projects. just doing your job is never enough

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Toast Inc Response
5y
Although I am disappointed to hear about your challenges while at Toast, I am grateful that you took the time to share this feedback. Over the past year, we have experienced many new and unexpected challenges, which in turn impacted our team structure and workload. We have been on a road of recovery which has included focusing on staffing levels, process improvements, job skills enablement, compensation and employee recognition. While we've made progress against these plans, we know there is still more work to do. Over the past year across CS, we've added many new employees to the team, including bringing back many of our alumni CS'ers, with the intent of ensuring a much better work/life balance. Again, we know that there is still work to be done in the work/life balance space, and our leadership team remains dedicated to ensuring that all Toasters feel appreciated and well supported. Thank you for your contributions to Toast, and I wish you the best of luck in your future endeavors.- Emmanuelle Skala, SVP, Customer Success
Viewing 1255 - 1257 of 1,685 Reviews

Glassdoor has 1,794 Toast Inc reviews submitted anonymously by Toast Inc employees. Read employee reviews and ratings on Glassdoor to decide if Toast Inc is right for you.