Is Toast Inc a good company to work for?

Toast Inc has an overall rating of 3.8 out of 5, based on over 1,791 reviews left anonymously by employees. This rating has been stable over the past 12 months. 69% of employees would recommend working at Toast Inc to a friend and 65% have a positive outlook for the business. The best reviews about Toast Inc have been left by employees working as BDR , Software Engineer(Internship) and Sales Development Representative (SDR) .

Does Toast Inc pay their employees well?

According to anonymously submitted Glassdoor reviews, Toast Inc employees rate their compensation and benefits as 3.9 out of 5. Find out more about salaries and benefits at Toast Inc. This rating has been stable over the past 12 months.

How satisfied are employees working at Toast Inc?

69% of Toast Inc employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Toast Inc 3.6 out of 5 for work life balance, 3.9 for culture and values and 3.6 for career opportunities.

What are the top reviewed jobs at Toast Inc?

Account Executive (193) , Software Engineer (55) , Territory Account Executive (51) , Sales Associate (50) , Senior Software Engineer (33) , Onboarding Consultant (31) , Sales (26) , Sales Development Representative (SDR) (24) , Senior Account Executive (19) , Manager (18) , Customer Care Specialist (17) , Sales Representative (15) , Software Engineer(Internship) (13) , Director (12) , Field Implementation Engineer (12)

What are the pros of working at Toast Inc according to real employee reviews?

"Great Culture and Support from every level of the company." ((in 217 reviews)); "They have great benefits and it is easy to climb up the corporate ladder" ((in 144 reviews)); "great people and very hard working" ((in 134 reviews)); "There is good work/ life Balance" ((in 76 reviews)); "Their is a great company culture and togetherness." ((in 48 reviews))

What are the cons of working at Toast Inc according to real employee reviews?

"50% layoff because of covid sucks" ((in 41 reviews)); "Managers and time management is bad" ((in 29 reviews)); "Long hours and dealing with unreasonable customers." ((in 18 reviews)); "lack of diversity" ((in 9 reviews)); "Upper management is completely inflexible about changing processes to include methods that would actually help set us up for success." ((in 7 reviews))

What are employees saying about Toast Inc layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Toast Inc layoffs and their outlook for job security at Toast Inc in 2026.

What are the top reviewed Toast Inc locations?

Boston , Omaha , Chicago , New York , San Francisco , Los Angeles , Atlanta , Seattle , San Diego , Washington , Austin , Woburn , Houston , Nashville , Philadelphia , Charlotte , Dallas , Cleveland , Denver , Portland , Miami , Jersey City , Kansas City , Reno , Orlando , Boise , Detroit , Grand Rapids , Raleigh , San Antonio

Toast Inc reviews

3.8

69% would recommend to a friend

(1,682 total reviews)

Aman Narang

78% approve of CEO

65% positive business outlook

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Toast Inc has an employee rating of 3.8 out of 5 stars, based on 1,682 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Toast Inc employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

2K reviews

5.0

Mar 19, 2021

Great place!

Consulting associate

Recommend

CEO approval

Business Outlook

Pros

Great atmosphere and people to work with!

Cons

No downsides besides the layoff due to COVID but that was out of their control.

4.0

Mar 17, 2021

Great place to learn and grow

Software engineer

Recommend

CEO approval

Business Outlook

Pros

Great product, great culture, great leadership. Interesting technology choices. Company is shifting to event-driven architectures which would be a good learning experience.

Cons

Becoming heavily Product-lead, with engineering often ignored in roadmap discussions. In other words "Get this feature out as fast as possible" often wins arguments vs "let's reduce our tech debt or invest in these areas for greater return later"

Toast Inc Response

5y

Thank you for sharing your thoughts. I am glad to hear that you are enjoying your Toast experience. Last year, we had to pivot in many ways to ensure we were best serving our customers. I am very proud of how our product and engineering teams collaborated to get these products and features over the finish line. It is disappointing to hear that you did not feel like your voice was heard, though. "One Team" is one of our core values, and it is imperative that everyone is able to share their ideas openly. I would love to better understand your feedback. Please put time on my calendar if you would like to discuss further. - Hugh Scandrett, Senior VP, Engineering

5.0

Mar 16, 2021

A Great Place to Grow

Software engineer

Recommend

CEO approval

Business Outlook

Pros

Toast offers an environment full of interesting problems and exciting innovations in our field. If you are a newer engineer, you will find mentorship all around and plenty of opportunities to test and grow your skills. If you are a more seasoned engineer, you'll be able to practice what you've learned on a scaling architecture.

Cons

Sometimes the shape-shifting of the organization can feel a little sloppy and folks will get "left behind" in awkward re-arrangements of teams. I've seen this happen quite a few times, and know first hand how jarring it can be to have a new manager suddenly without a warning. With that said, Toast is a young start-up and these events sort of come with that package. As the companies continues to mature, hopefully so will its communication process with its employees of all levels.

Toast Inc Response

5y

Thank you for taking the time to share this feedback. I am thrilled to see that you are enjoying your time here, and I agree that it is an exciting time to be a Toaster. Although we know moving quickly can be challenging, it is a top priority of ours to ensure that Toasters have the resources and support they need to be successful. I am sorry to hear that was not your experience, and I would encourage you to reach out to me or your PSP directly if you would like to discuss further. - Hugh Scandrett, Senior VP, Engineering

Viewing 1276 - 1278 of 1,682 Reviews

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Toast Inc reviews

Company ratings over time

Ratings by demographic groups

Reviews by job title

Great place!

Great place to learn and grow

A Great Place to Grow

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