Is Toast Inc a good company to work for?

Toast Inc has an overall rating of 3.8 out of 5, based on over 1,809 reviews left anonymously by employees. This rating has been stable over the past 12 months. 67% of employees would recommend working at Toast Inc to a friend and 63% have a positive outlook for the business. The best reviews about Toast Inc have been left by employees working as BDR , Software Engineer(Internship) and Sales Development Representative (SDR) .

Does Toast Inc pay their employees well?

According to anonymously submitted Glassdoor reviews, Toast Inc employees rate their compensation and benefits as 3.8 out of 5. Find out more about salaries and benefits at Toast Inc. This rating has decreased by 1% over the last 12 months.

How satisfied are employees working at Toast Inc?

67% of Toast Inc employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Toast Inc 3.6 out of 5 for work life balance, 3.9 for culture and values and 3.5 for career opportunities.

What are the top reviewed jobs at Toast Inc?

Account Executive (195) , Software Engineer (57) , Territory Account Executive (51) , Sales Associate (50) , Senior Software Engineer (34) , Onboarding Consultant (31) , Sales (26) , Sales Development Representative (SDR) (24) , Senior Account Executive (19) , Manager (18) , Customer Care Specialist (17) , Sales Representative (15) , Software Engineer(Internship) (13) , Director (12) , Field Implementation Engineer (12)

What are the pros of working at Toast Inc according to real employee reviews?

"Great Culture and Support from every level of the company." ((in 226 reviews)); "Benefits are great in r and d" ((in 153 reviews)); "great people and very hard working" ((in 130 reviews)); "good work life balance for the most part" ((in 76 reviews)); "Their is a great company culture and togetherness." ((in 48 reviews))

What are the cons of working at Toast Inc according to real employee reviews?

"Since the layoffs due to Covid" ((in 39 reviews)); "Managers and time management is bad" ((in 29 reviews)); "Low salary, felt like you'd be fired if you didn't hit your monthly number." ((in 18 reviews)); "Long hours and dealing with unreasonable customers." ((in 18 reviews)); "lack of diversity" ((in 10 reviews))

What are employees saying about Toast Inc layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Toast Inc layoffs and their outlook for job security at Toast Inc in 2026.

What are the top reviewed Toast Inc locations?

Boston , Omaha , Chicago , New York , San Francisco , Los Angeles , Atlanta , Seattle , San Diego , Washington , Austin , Houston , Woburn , Nashville , Philadelphia , Charlotte , Dallas , Cleveland , Denver , Portland , Miami , Jersey City , Kansas City , Detroit , Indianapolis , Reno , Orlando , Boise , Grand Rapids , Raleigh

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Toast Inc

Toast Inc reviews

3.8

67% would recommend to a friend

(365 total reviews)

Aman Narang

76% approve of CEO

63% positive business outlook

Ratings by category

4.1

Diversity & inclusion

3.9

Culture & values

3.8

Compensation and benefits

3.6

Work/Life balance

3.5

Career opportunities

3.3

Senior management

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

365 reviews

Reviews about "Compensation"

Return to all reviews

4.0

Apr 3, 2024

Toast

Strategy manager

Recommend

CEO approval

Business Outlook

Pros

great people, perks, compensation, culture

Cons

decision making is slow, high paced

1.0

Mar 28, 2024

Used to be great, not anymore

Business development representative (bdr)

Recommend

CEO approval

Business Outlook

Pros

- Had great culture when I first joined in 2022 - Ability to work with some of the most talented co-workers - Ability to work remote or hybrid if you live near the office

Cons

- Leadership likes to reward us by raising our quota or making territorial changes for the worse - Base salary has been the same since i joined in 2022 - Known in the industry with horrible customer support team, always get ready to get blasted by prospects for that - Depending on your team, your manager could rock your life or ruin your life (mostly the latter)

Toast Inc Response

Thank you for taking the time to share this perspective. You've mentioned many concerns here. In order to better understand your experience and support you moving forward, I encourage you to reach out to your People Success Partner. Thank you for all that you do to support the restaurant community.

1.0

Mar 27, 2024

Think twice…

People success partner

Recommend

CEO approval

Business Outlook

Pros

Pay is competitive and the ability to work remotely with “unlimited” PTO is certainly alluring. You’ll meet some fantastic and really smart people if you join! The people are the best part by far.

Cons

The company is incredibly short sighted and immature in decision making - two RIFs (reduction in force) have occurred in the last 4 years. Yikes. 2020 made sense with COVID, but the most recent one in 2024? How can you in good faith announce to investors that you need to cut management layers… and then rehire for the same (and more senior position) not a month later? Any HR or People Success professional with common sense should keep searching and not waste time applying or interviewing - this company is a joke when it comes to org design, performance/results, and strategic decisions. I know that’s blunt, but it’s intel I wish I had before I joined.

Viewing 130 - 132 of 365 Reviews

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Jobs at Toast Inc

Cashier / Boba Barista / Team Member