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      Toast Inc

      Engaged Employer

      Toast Inc reviews

      3.8

      69% would recommend to a friend

      (1,681 total reviews)
      avatar

      Aman Narang

      79% approve of CEO

      67% positive business outlook

      Ratings by demographic groups

      Toast Inc has an employee rating of 3.8 out of 5 stars, based on 1,681 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Toast Inc employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

      Reviews by job title

      2K reviews
      4.0
      Jan 12, 2021

      Undergoing many changes

      Field implementation engineer
      Recommend
      CEO approval
      Business Outlook

      Pros

      Was an outstanding organization to work for- perks, benefits, training, resources, etc. were all second to none. The job itself (FIE): great opportunity to learn new skills, nearly unlimited OT, effective organizational structure.

      Cons

      In reaction to the COVID slowdown in the industry, Toast laid off a huge chuck of their workforce- the idea being to streamline operations, remove overhead, and contract out as needed to fill gaps. Word on the street, however, is that staff are overworked and given impossible task loads and customers have difficulty seeing their needs addressed. FIE position: An absolute grind in terms of hours and travel. Pay was hourly-based, so the OT was very nice. But at times the schedule could be overwhelming.

      avatar
      Toast Inc Response
      5y
      Thanks for taking the time to share your feedback. I'm glad there were many aspects of your Toast experience that you enjoyed. This year, we spent significant time focusing on how to better meet the needs of both our customers and employees, as well as addressing some of the concerns you mentioned. I agree that there was an adjustment period, however, I am thrilled with the progress we've made in resource balancing in the second half of the year. Thanks again for sharing- wishing you the best of luck in your next endeavor. - Emmanuelle Skala, SVP, Customer Success
      4.0
      Jan 12, 2021

      N/a

      Inside sales representative
      Recommend
      CEO approval
      Business Outlook

      Pros

      Very good balance between work/life

      Cons

      Toast typically has a low comp structure

      5.0
      Jan 12, 2021

      Great place to work!

      Software engineer i
      Recommend
      CEO approval
      Business Outlook

      Pros

      The culture in Toast is superb. The leadership in the company clearly care about making Toast a great place to work, and it shows! The opinions and contributions of every team member are valued and respected, making the problem-solving process enjoyable, inclusive and (perhaps most importantly).

      Cons

      Nothing I can think of

      avatar
      Toast Inc Response
      5y
      I'm thrilled to hear you're enjoying your time at Toast. We're aspiring to create a collaborative environment where each of us has the opportunity to positively impact our restaurants. Sounds like it's working for you and if there's ways to improve please let us know. Thanks for leaving your feedback! - Robert McGarry, VP of Engineering
      Viewing 1330 - 1332 of 1,681 Reviews
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      ReviewsToast Inc reviews

      Glassdoor has 1,790 Toast Inc reviews submitted anonymously by Toast Inc employees. Read employee reviews and ratings on Glassdoor to decide if Toast Inc is right for you.