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      Toast Inc

      Engaged Employer

      Toast Inc reviews

      3.8

      69% would recommend to a friend

      (1,681 total reviews)
      avatar

      Aman Narang

      79% approve of CEO

      67% positive business outlook

      Ratings by category

      4.1

      Diversity & inclusion

      3.9

      Culture & values

      3.9

      Compensation and benefits

      3.7

      Work/Life balance

      3.6

      Career opportunities

      3.4

      Senior management

      Toast Inc has an employee rating of 3.8 out of 5 stars, based on 1,681 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Toast Inc employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

      Ratings by demographic groups

      Reviews by job title

      2K reviews
      5.0
      Jan 4, 2021

      Good company

      Project manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      culture, people and energy was great.

      Cons

      job could get monotonous, sometimes felt like if you weren't part of the cool crowd career advancements were less accessible

      5.0
      Jan 3, 2021

      Sell an amazing product

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      There’s a lot of pro’s working for Toast - Amazing benefits including parental leave with full pay, stock options worth serious money, and unlimited PTO. Clear paths to promotions. Recognition of your achievements from senior management. The biggest pro of all - Toast is honestly an amazing product. My customers are more successful because of Toast, and being able to believe in your product when you’re in sales can be hard to come by. Honestly incredible pay, it’s kind of crazy. If you hit quota you’ll make 6 figures, and 250k a year is very attainable. They always give huge bonuses for hitting your numbers, and recently added residuals on CC processing.

      Cons

      Management is out of touch with what the sales reps have to deal with on a daily basis. Our support has been outsourced and our customers are seriously struggling to find the help they need. That’s when they call us, and we spend hours working on customer service rather than closing deals. Since I started, quota has been doubled. I understand that if a sales team that hits quota every month will inevitably see higher quota’s, but we are going to start losing good reps soon because they can’t hit the ever changing numbers. We cut half the company in April and saw the best sales we’ve ever seen. I’d like to see a big push to hire back those teams that no longer exist! Criticism of other teams is absolutely not allowed. If I see an issue and report it, I always have a conversation. About doing my job - not theirs.

      2.0
      Dec 29, 2020

      Sales Associate

      Sales associate
      Recommend
      CEO approval
      Business Outlook

      Pros

      Toast is a great product!

      Cons

      -Management was not honest about salary expectations or career progression - Major favoritism among managers - Constantly being micromanaged and watched

      avatar
      Toast Inc Response
      5y
      Thank you for your review. The experience you've described above certainly isn't the one we strive to achieve, nor is it reflective of the investment we've put into our management development programs. I'd love to learn more about your time at Toast. Please feel free to reach out to me directly to chat more about it. - Jonathan Vassil, SVP/ GM, SMB
      Viewing 1339 - 1341 of 1,681 Reviews
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      ReviewsToast Inc reviews

      Glassdoor has 1,790 Toast Inc reviews submitted anonymously by Toast Inc employees. Read employee reviews and ratings on Glassdoor to decide if Toast Inc is right for you.