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      Toast Inc

      Engaged Employer

      Toast Inc reviews

      3.8

      69% would recommend to a friend

      (1,675 total reviews)
      avatar

      Aman Narang

      79% approve of CEO

      67% positive business outlook

      Ratings by demographic groups

      Toast Inc has an employee rating of 3.8 out of 5 stars, based on 1,675 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Toast Inc employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

      Reviews by job title

      2K reviews
      5.0
      Apr 30, 2020

      Outstanding Company

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      Well rounded company culture. It is so apparent that Toast truly values their employees. Management cares about their employees as people first, employees second. Leadership is very hands on and transparent. When COVID hit, Toast was quick to shift the entire company to WFH, continued to be transparent about business details throughout the crisis, and the employees who were laid off were treated with empathy and given a great severance package. Good pay, great employee benefits like wellness stipend, unlimited PTO, snacks & beer/wine at the office, annual company conference, etc. Overall very friendly and positive work environment.

      Cons

      During periods of rapid growth, workload is heavy across the board, but varies depending on team.

      5.0
      Apr 30, 2020

      Incredible place to work with tons of potential

      Senior marketing manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      - Incredibly smart, talented and motivated co-workers - Strong leadership with a clear vision for the company - Opportunity to reshape an entire industry

      Cons

      - Work/life balance sometimes gets lost in the rush to grow, but management is aware of this and tries to be thoughtful of individual's needs

      2.0
      Apr 30, 2020

      Lost faith in upper management to make the right decisions

      Sales
      Recommend
      CEO approval
      Business Outlook

      Pros

      Used to be one of the best companies

      Cons

      -Below market average base salary -Unrealistic expectations put on employees (unless you want to eat breathe sleep Toast) -Heavily political with who gets rewarded and recognized -Managers who are too young with zero management experience are running teams with aggressive micro-management tactics. This has eliminated the possibility for career growth individually and fed this mindset that employees are never doing good enough. Truly a toxic setup. -Lack of respect for their employees

      avatar
      Toast Inc Response
      6y
      This review was really tough to read, but I fully appreciate you taking the time to share this feedback .We’ve built our culture and values around the themes of empathy, collaboration, hospitality and inclusivity and I’m disappointed that your experience did not reflect these values. We’re far from perfect but have been working hard to improve upon many of the areas that you mentioned in your review, particularly work-life integration and manager development. I’m proud of the progress that we’ve made, but I know we still have work to do. Our recent layoff was incredibly difficult and impacted many talented toasters. Operating through this type of change is hard and supporting our employees remains a top priority. I can see from the details of your review that you’re no longer at Toast, but as always, I welcome the opportunity for additional conversation, so please feel free to set up time with me. Thanks again for your feedback.- Jonathan Vassil, SVP/GM SMB
      Viewing 1450 - 1452 of 1,675 Reviews
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      ReviewsToast Inc reviews

      Glassdoor has 1,783 Toast Inc reviews submitted anonymously by Toast Inc employees. Read employee reviews and ratings on Glassdoor to decide if Toast Inc is right for you.