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      Toast Inc

      Engaged Employer

      Toast Inc reviews

      3.8

      69% would recommend to a friend

      (1,673 total reviews)
      avatar

      Aman Narang

      78% approve of CEO

      67% positive business outlook

      Ratings by category

      4.1

      Diversity & inclusion

      3.9

      Culture & values

      3.9

      Compensation and benefits

      3.6

      Work/Life balance

      3.5

      Career opportunities

      3.4

      Senior management

      Toast Inc has an employee rating of 3.8 out of 5 stars, based on 1,673 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Toast Inc employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

      Ratings by demographic groups

      Reviews by job title

      2K reviews
      4.0
      Feb 3, 2020

      Great Company for the Right Person

      Territory account executive
      Recommend
      CEO approval
      Business Outlook

      Pros

      The culture at Toast is amazing. Very inclusive, hard working and fun!. Pay is great (base + commission, and a lot of opportunity for bonuses). They go out of their way to congratulate success and they truly care about the impact they're making in the restaurant/hospitality industries.

      Cons

      Toast has been and is in a hyper growth state, which is great and they're doing fantastic things, but you still feel a bit of the growing pains. As a sales rep, hitting your quota is everything and the most important thing to District Managers and up. And as an outside rep, you sometimes feel disconnected to the company and your peers.

      avatar
      Toast Inc Response
      6y
      I love what you shared here, and I echo this sentiment! There is nothing better than celebrating wins together! I also hear you on the pains of hypergrowth. I, along with the rest of sales leadership, are deeply committed to making Toast a supportive and inclusive workplace for everyone, including our remote employees. - Jonathan Vassil, GM of SMB
      5.0
      Jan 26, 2020

      A Chance to Seize Enormous Opportunity

      Inside sales manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      - leadership team is vetted, engaged, and ready to build the next 100 year company -if you work hard, ask for more responsibility, and coach others around you, your work will be reward and promotions will be given at record rate - easy to stand out if you can handle the growing pains of a fast paced startup

      Cons

      - there is a lot of work here - pay is below market, could lose top talent to other notable SaaS companies in BOS, NYC, and SF

      avatar
      Toast Inc Response
      6y
      Thanks for sharing this and for calling out our commitment to the team’s professional growth and development! There’s so much opportunity here, and we’ll be doubling down on our efforts to continue promoting from within. Thank you for all that you’ve done to help us build the next 100 year company! - Adam Mavrikos, VP Sales
      2.0
      Jan 24, 2020

      Great company, HORRIBLE undermanagement

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      - Super successful company - All the resources you want

      Cons

      You know how they say: employees don’t leave their jobs, they leave their managers? From the get go expectations weren’t laid out at all: What I’ll be doing, what my day to day will look like, what is expected of me as a professional, what metrics I’m being measured against. Im a noob so I didn’t find this particularly concerning. Looking back now, I will think twice before taking a job if the job laid out in front of me isn’t clear. There’s a phrase they use here: “limited management oversight.” This seems to be a ploy to undermamage. As a manager, you need to measure performance actively. You can’t just be MIA the entire month or quarter and just show up at the end and tell me I didn’t do anything right.

      avatar
      Toast Inc Response
      6y
      This was a tough one to read, but I appreciate you sharing it. We need to hear this feedback in order to make the employee experience better. I’m sorry that you’ve felt undermanaged, with unclear expectations about performance in your role. Hypergrowth can definitely present challenges as the needs of the business continuously evolve, but that’s no excuse for how you’ve been feeling. I would love to connect and better understand your situation so that we can make it right. If you’re comfortable, I encourage you to reach out to me directly via email or through OfficeVibe. - Annie Drapeau, CPO
      Viewing 1501 - 1503 of 1,673 Reviews
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      ReviewsToast Inc reviews

      Glassdoor has 1,781 Toast Inc reviews submitted anonymously by Toast Inc employees. Read employee reviews and ratings on Glassdoor to decide if Toast Inc is right for you.