Is Toast Inc a good company to work for?

Toast Inc has an overall rating of 3.8 out of 5, based on over 1,791 reviews left anonymously by employees. This rating has been stable over the past 12 months. 69% of employees would recommend working at Toast Inc to a friend and 65% have a positive outlook for the business. The best reviews about Toast Inc have been left by employees working as BDR , Software Engineer(Internship) and Sales Development Representative (SDR) .

Does Toast Inc pay their employees well?

According to anonymously submitted Glassdoor reviews, Toast Inc employees rate their compensation and benefits as 3.9 out of 5. Find out more about salaries and benefits at Toast Inc. This rating has been stable over the past 12 months.

How satisfied are employees working at Toast Inc?

69% of Toast Inc employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Toast Inc 3.6 out of 5 for work life balance, 3.9 for culture and values and 3.6 for career opportunities.

What are the top reviewed jobs at Toast Inc?

Account Executive (193) , Software Engineer (55) , Territory Account Executive (51) , Sales Associate (50) , Senior Software Engineer (33) , Onboarding Consultant (31) , Sales (26) , Sales Development Representative (SDR) (24) , Senior Account Executive (19) , Manager (18) , Customer Care Specialist (17) , Sales Representative (15) , Software Engineer(Internship) (13) , Director (12) , Field Implementation Engineer (12)

What are the pros of working at Toast Inc according to real employee reviews?

"Great Culture and Support from every level of the company." ((in 218 reviews)); "They have great benefits and it is easy to climb up the corporate ladder" ((in 149 reviews)); "great people and very hard working" ((in 126 reviews)); "good work life balance for the most part" ((in 79 reviews)); "Unlimited PTO (that's encouraged)" ((in 54 reviews))

What are the cons of working at Toast Inc according to real employee reviews?

"In learning automation, you have to use their framework, which is grand, but the two main people who look after that repo have just been layoffs so there is no support available." ((in 40 reviews)); "Managers and time management is bad" ((in 31 reviews)); "Long hours and dealing with unreasonable customers." ((in 16 reviews)); "lack of diversity" ((in 10 reviews)); "Upper management is completely inflexible about changing processes to include methods that would actually help set us up for success." ((in 7 reviews))

What are employees saying about Toast Inc layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Toast Inc layoffs and their outlook for job security at Toast Inc in 2026.

What are the top reviewed Toast Inc locations?

Boston , Omaha , Chicago , New York , San Francisco , Los Angeles , Atlanta , Seattle , San Diego , Washington , Austin , Woburn , Houston , Nashville , Philadelphia , Charlotte , Dallas , Cleveland , Denver , Portland , Miami , Jersey City , Kansas City , Reno , Orlando , Boise , Detroit , Grand Rapids , Raleigh , San Antonio

Toast Inc reviews

3.8

69% would recommend to a friend

(1,682 total reviews)

Aman Narang

78% approve of CEO

65% positive business outlook

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Toast Inc has an employee rating of 3.8 out of 5 stars, based on 1,682 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Toast Inc employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

2K reviews

5.0

Aug 20, 2025

Get Toastified - Great company to work with

It helpdesk analyst

Recommend

CEO approval

Business Outlook

Pros

Great company, Good work-life balance Update to date with the latest technology Opportunities for exploring new Ideas and changes

Cons

No Cons to list out, so far so good

Toast Inc Response

10mo

Thank you for sharing your feedback. It is great to know that you're enjoying your time at Toast!

4.0

Aug 19, 2025

Amazing Company to work at!

Manager customer care

Recommend

CEO approval

Business Outlook

Pros

- Great working culture - good work-life balance -Supportive team -Good monetary & other perks

Cons

-Too may changes happening due to rapid growth

Toast Inc Response

10mo

Thank you for your review. We are glad you enjoy the culture, work-life balance, supportive team, and perks at Toast.

5.0

Aug 18, 2025

Exciting place to innovate and grow with great leadership

Product manager

Recommend

CEO approval

Business Outlook

Pros

Toast India is a fantastic place to work if you want to build innovative technology that directly impacts restaurants across the world. The Bangalore office works on cutting-edge fintech and product experiences in close collaboration with our Boston HQ, which creates a true global culture of partnership. The leadership team here is approachable, transparent, and inspires confidence in the long-term vision. The culture encourages learning, ownership, and solving hard problems, making every day rewarding.

Cons

As a fast-growing company, priorities can shift quickly, and that requires teams to stay adaptable. At times, the pace and scale of growth can feel demanding, but it also creates opportunities to learn and stretch beyond your comfort zone.

Toast Inc Response

10mo

Thank you for your review! We’re glad to hear you’re enjoying the work on innovative technology and the collaboration with our global teams. We’re proud to have Toasters like you!

Viewing 1594 - 1596 of 1,682 Reviews

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Jobs at Toast Inc

Cashier / Boba Barista / Team Member

Cashier/Customer Service Team Member

Toast Inc

Toast Inc reviews

Company ratings over time

Ratings by demographic groups

Reviews by job title

Get Toastified - Great company to work with

Amazing Company to work at!

Exciting place to innovate and grow with great leadership

Top companies for "Compensation and Benefits" near you

Jobs at Toast Inc