Toast Inc reviews

I am sorry that we have not created a good environment for you at Toast. This is certainly not what we strive for, and I believe that transparency, communication and candor are very important. We aren't always perfect, so thank you for the feedback - it is an important part of how we will grow and improve. I have recently been talking to other product and engineering leaders about how we can improve communication both through our Directors, Managers and Team Leads, but also through direct communication, similar to the Ideas Team that is referenced in Radical Candor. I would love to get your feedback directly if you are willing to chat, or I would appreciate if you would share with your manager, a colleague or our Product/Eng HR business partner. This will help us to get to a root cause faster and improve the Toast culture for everyone. -Steve Fredette

I am sorry about the experience you had at Toast. If you are willing to share, I would love to pick your brain on where we missed the mark, what team you were part of, and our overall employee experience. I do recognize that we work hard and that the restaurant industry doesn't really 'turn off' however we strive to balance how we approach this. You should have my email address and I'd be happy to connect offline since we constantly want to improve. Thanks, Chris