Toast Inc reviews

3.8

69% would recommend to a friend

(1,676 total reviews)
avatar

Aman Narang

79% approve of CEO

67% positive business outlook

Toast Inc has an employee rating of 3.8 out of 5 stars, based on 1,676 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Toast Inc employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

2K reviews
2.0
May 23, 2024

Burnout is Real

Recommend
CEO approval
Business Outlook

Pros

The infrastructure teams are incredibly helpful. The frameworks and patterns are decided and simple.

Cons

Leadership overcommits to feature work and wonders why there aren't metrics or alerts for when things break. Leadership does not involve teams in deciding priorities or capacity. Leadership undervalues team well-being and culture. Technical leadership dictates implementation of features without contributing to code reviews. Career growth is not well-defined. Team members are expected take on more responsibility and get nothing-pay adjustments, equity bonuses, promotions, etc-in return.

5.0
Mar 21, 2024
Recommend
CEO approval
Business Outlook

Pros

Great modern tech stack, nice people, great benefits (but not best in class), pays pretty darn close to FAANG. Layoffs handled well (good severance for < 1 year of service)

Cons

Hiring like crazy one year then laying off the following year isn't a good look on anyone.

3.0
Feb 7, 2024
Recommend
CEO approval
Business Outlook

Pros

Compensation for performance and company is always growing. Sometimes to their detriment though.

Cons

Sales Leadership has a biases based on relationships. While performance might pay well, it is not a prerequisite for promotion unless you are befriended by senior leaders.

Viewing 217 - 219 of 1,676 Reviews

Glassdoor has 1,785 Toast Inc reviews submitted anonymously by Toast Inc employees. Read employee reviews and ratings on Glassdoor to decide if Toast Inc is right for you.