Toast Inc reviews

3.8

69% would recommend to a friend

(1,680 total reviews)
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Aman Narang

79% approve of CEO

67% positive business outlook

Toast Inc has an employee rating of 3.8 out of 5 stars, based on 1,680 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Toast Inc employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

2K reviews
3.0
Apr 3, 2025

Toast

Recommend
CEO approval
Business Outlook

Pros

Great internal culture, company values feedback, clear projectory for career growth within the company

Cons

Quotas not reflective of territories, restaurant owners are very difficult to work with, monthly quotas are difficult to attain depending on your market

2.0
Apr 2, 2025
Recommend
CEO approval
Business Outlook

Pros

Good Benefits PTO, bonuses, stock options etc (besides insurance).

Cons

Turning HIGHLY "corporate" and losing what made it the Unicorn it once was. Corporate is not a bad thing of course but in these terms the bottom line is all that matters and the share price. The will preach culture but none of it matters anymore if it doesnt increase share price.

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Toast Inc Response
1y
Thank you for sharing this review, and for your time as a dedicated Toaster. As companies grow and scale, changes are to be expected, but I'm disappointed to hear that you feel our culture is changing. We remain rooted in our values and driven by our mission and are constantly thinking of how we can best empower our employees.
4.0
Mar 5, 2025

Decent Culture

Recommend
CEO approval
Business Outlook

Pros

Very inclusive and lots of opportunity to grow. There's always an incentive to make more money when you maintain and surpass monthly/quarterly goals.

Cons

Stressful - as management finds new ways to improve operations and company revenue, this trickles into onboarding, making meeting goals/metrics more challenging. The onboarding team recognizes this and has tried to implement conversion systems that offset the goals.

Viewing 262 - 264 of 1,680 Reviews

Glassdoor has 1,789 Toast Inc reviews submitted anonymously by Toast Inc employees. Read employee reviews and ratings on Glassdoor to decide if Toast Inc is right for you.