Toast Inc Software Developer reviews

Poor middle management in some organizations

Toast's unlimited PTO is a tale. When I started it was promoted to be unlimited, however that quickly changed to be flexible. Toast gives 20 days statuary PTO which is a rolling balance and any days in excess of that is upon managers discretion. Non-production environment is a nightmare, often non-functional due to much freedom to release breaking changes. It has often caused days of delays trying to figure out why preproduction is unstable and non-functional, causing to high levels of frustrations and low morale in the team. Some technical decision are questionable and non-logical, one of them being DynamoDB is trying to be pushed for everything. Launchardkly is being used a feature flag across Toast even for non-product features which makes absolutely no sense. One downside of Dublin that directors especially in Fintech try to promote a culture of zero outages / accidents which leads to engineers being reluctant to declare an incident which isn't the case in the US counterparts.