Toll Brothers reviews

3.8

70% would recommend to a friend

(925 total reviews)
avatar

Douglas C. Yearley, Jr

88% approve of CEO

62% positive business outlook

Toll Brothers has an employee rating of 3.8 out of 5 stars, based on 925 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Toll Brothers employee rating is in line with the average (within 1 standard deviation) for employers within the Real Estate industry (3.8 stars).

Reviews by job title

925 reviews
1.0
Nov 14, 2015

DONT DO IT!

Recommend
CEO approval
Business Outlook

Pros

Good to invest in, not to work at

Cons

Several project managers have left over the past few years. The company uses inefficient BuildPro to build its homes. BuildPro is a joke. The CMs who are getting low scores are doing in properly. The CMs who are getting high scores are manipulating BuildPro so that it hears what it wants. Because of this subs are paid before work is done. Subs are double paid multiple times (I'm sure we are not catching all the double payments). Regional President rewards those who ignore the corporate rules and punishes those who follow the corporate rules. A few PMs just tell their supervisors what they want to hear. Some PMs tell their supervisors the truth but they are punished. This is no way to run a business. Because the lack of a free flow of information, we miss a lot of things. Many PMs don't speak up and keep their opinions to themselves because they know upper management doesn't care what their opinion is. The work I produced got questioned so many times that it became impossible for me to do my job. I could never get anything done because my boss kept reviewing my work and making comments. Too many people involved with building homes and managing the job. Couldn't get anything done because I had to get approval from 20 different people to do anything. Also multiple changes to models and new homes after we have already built them. They say that their new design is better but homeowners who have already bought told us to leave it the way it was. But Regional and Division president told us to change it even though buyers in contract said no. We recently had a consultant evaluate the company. The company told us things would be different but two days later back to the same old crap. No work life balance. Project Managers are losing powers daily and are just basically paper pushers these days. I feel sorry for the good Project Managers that are still there. I know most of them already have one foot out the door.

2.0
Nov 6, 2015

Solid foundation, but much room for improvement

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Over the course of 40 years the company has built a reputation for putting out a quality product. In addition, the benefits package is decent and there are some nice onsite amenities in the corporate office.

Cons

Too many employees have been here for more than 20 years. While that history is good, people are too comfortable with the way things always were and there's not much in the way of innovation. In addition to ancient policies and procedures, the systems and processes have not been updated and do not reflect "best practices" in the industry.

1.0
Nov 1, 2015
Recommend
CEO approval
Business Outlook

Pros

Very broad job responsibilities and opportunities to learn if you are a self starter. Little supervision and flat organizational chart. As long as what you are doing works, no one will bother or notice you. Salaries are comparable or higher than industry norms due to the need for "combat pay".

Cons

Tail-wags-dog style of departmental control. HR and legal department are running the company. Gestopo management tactics encourages departments and employees to "rat" each other out. Constant bickering and sniping at others is the norm even at upper levels of management.

Viewing 793 - 795 of 925 Reviews

Glassdoor has 982 Toll Brothers reviews submitted anonymously by Toll Brothers employees. Read employee reviews and ratings on Glassdoor to decide if Toll Brothers is right for you.