Tonal reviews

Tonal lacks direction and structure. Communication is terrible, roles are vague and often overlap, expectations are unclear, management has no idea what it's doing, leadership has no long-term plan set in place, and every decision they make is driven by ego and profit.

There's a disconnect between how polished the product is and how messy things can feel internally, because you're trying to provide support while dealing with unclear processes and shifting expectations, and instead of having a stable way of handling things you're constantly adjusting depending on the situation, which slows everything down and makes the job more frustrating than it should be.