Tonal reviews

2.7

25% would recommend to a friend

(157 total reviews)
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Todd Bartee

Not enough data to show CEO approval

20% positive business outlook

Tonal has an employee rating of 2.7 out of 5 stars, based on 157 company reviews on Glassdoor which indicates that most employees have an average working experience there. The Tonal employee rating is 25% below average for employers within the Personal Consumer Services industry (3.6 stars).

Reviews by job title

157 reviews
1.0
Nov 4, 2025

Toxic and Unprofessional

Recommend
CEO approval
Business Outlook

Pros

- if you like high school cliques and drama - basically this whole department - you’ll go far if you can kiss butt and be best friends with the “leadership” in this department - if you want to utilize the amazing benefits from the therapy you’ll need

Cons

- being competent and good at your job doesn’t get you recognition or a promotion, instead you’ll be targeted because “leadership” is threatened - unprofessional and favouritism; you’ll get promoted if you’re good friends with “leadership” - huge “mean girls” culture and non stop gossip especially for conversations that are meant to be confidential. Do something wrong? Expect the whole leadership team to know, talk about it and judge you. There is no safe space. - “leadership” in this department is a joke; made up of insecure, pick-me’s who will throw you under the bus, if it means making themselves look good, or them advancing in their “career” - HR is as useless as it can be; expect no confidentiality. They have close friendships with the Care leadership. Expect whatever you tell them, gets told back to the perpetrators - SLT? Forget it. Probably the worst because not only do they not do anything to stop the toxicity, favouritism and bullying but instead enable this behaviour by letting it happen.

1.0
Jun 1, 2025

Awful, toxic leadership

Recommend
CEO approval
Business Outlook

Pros

Great product and remote work

Cons

- Toxic leadership, numerous complaints to HR about this department and leadership does nothing about it - you’re their favourite one minute, then hated the next - no room for growth - bullying, micromanagement - people being promoted that have no business being leaders - toxic positivity non stop

2.0
Jun 15, 2022

Think Before You join

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Good Pay Structure and Benefits

Cons

Poor People Managers. Leadership, especially within the Care Vertical is highly insecure. They do not know how to behave professionally as they have never worked in a Corporate field

Viewing 118 - 120 of 157 Reviews

Glassdoor has 162 Tonal reviews submitted anonymously by Tonal employees. Read employee reviews and ratings on Glassdoor to decide if Tonal is right for you.