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Total Quality Logistics

Engaged Employer

Total Quality Logistics reviews

4.3

83% would recommend to a friend

(10,030 total reviews)
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Ken Oaks

91% approve of CEO

82% positive business outlook

Total Quality Logistics has an employee rating of 4.3 out of 5 stars, based on 10,030 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The Total Quality Logistics employee rating is 23% above average for employers within the Transportation & Logistics industry (3.5 stars).

Reviews by job title

10K reviews
1.0
Jan 11, 2026
Recommend
CEO approval
Business Outlook

Pros

They serve you alcohol on Fridays. Very odd for any job to do that. Seems illegal.

Cons

Everything. The recruiters get paid commission based on how long you stay so they will tell you anything from “you’ll make 6 figures in a year” to “it’s the most fun job” to “everyone that works here loves it”. Far from true… they pay you a below average wage, work you 56 hours a week that will equate to about $12 a hour before taxes. You will call truckers to cover loads for 3 months with no commission at all to help your LAE. Then when you start cold calling, every single place is already taken by another LAE. Any big name, forget it. I would call mom and pop shops in the middle of nowhere asking if they have freight and they would say they’ve already been contacted by TQL and to stop calling. You will find any way to get another job and ask yourself “why the heck did I was 6 months of my life in this hole?” It’s a giant time waster. I regret ever stepping foot into that place.

1.0
Jan 11, 2026

Worst Job Experience Ever

Recommend
CEO approval
Business Outlook

Pros

None TQL is an awful company built on deceitful practices to employees and truckers

Cons

Do NOT accept a position here unless you want to destroy your work‑life balance, get lied to during recruiting, and ultimately get used up then dumped. TQL sells itself in recruiting as a “fast‑paced, big opportunity with uncapped commissions,” but the reality for new employees is completely different. Recruiters promise great commissions and fast career growth — but they lie through every part of the interview about pay structure, job expectations, and real advancement possibilities. Once you start, you’ll quickly find out things are designed to wear you down: Insane workload for little pay: You’re expected to make 75–100 cold calls a day, work 60+ hour weeks, and be on call 24/7 — no life after hours. Zero real support or tools: You’re told not to research leads during work hours but still must meet impossible goals, meaning you essentially work off the clock to succeed. Micromanagement and toxic culture: Management doesn’t actually lead — they just track calls, pressure you constantly, and foster hostility and competition between employees, not teamwork. Turnover is insane: Roughly 80–90% of new hires are gone within a year. Most people are let go, replaced, or burned out before they ever see meaningful commission. Commission rewards are unrealistic: The commission structure is a draw, meaning you only get your base or commission — not both, and hitting the super‑high targets required to actually earn is extremely rare. Favoritism and unfair practices: Leads and good accounts are swept up by insiders or favorites, leaving new or hardworking employees scrambling with nothing. Non‑competes and traps: You’re often stuck with a non‑compete contract that can block you from working in logistics for months after you leave, which feels like a trap given how bad the job is. No work-life balance, no respect: You’ll answer calls at 2 AM, stay late without compensation, and be expected to sacrifice your personal life just to stand still.

2.0
Jan 9, 2026
Recommend
CEO approval
Business Outlook

Pros

Benefits, the bonus structure if they don’t run your hires out

Cons

Hard to hit bonus Lies to the candidates, tell them they get 26 weeks of training in all actuality if they don’t hit a certain number before that their gone!

Viewing 481 - 483 of 10,030 Reviews

Glassdoor has 10,274 Total Quality Logistics reviews submitted anonymously by Total Quality Logistics employees. Read employee reviews and ratings on Glassdoor to decide if Total Quality Logistics is right for you.