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Total Quality Logistics

Engaged Employer

Total Quality Logistics reviews

4.3

83% would recommend to a friend

(10,015 total reviews)
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Ken Oaks

91% approve of CEO

82% positive business outlook

Total Quality Logistics has an employee rating of 4.3 out of 5 stars, based on 10,015 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The Total Quality Logistics employee rating is 23% above average for employers within the Transportation & Logistics industry (3.5 stars).

Reviews by job title

10K reviews
1.0
Sep 16, 2014
Recommend
CEO approval
Business Outlook

Pros

My co workers are the only thing that kept me at TQL for so long. Oh, and there is a business casual dress code at the satellite offices, which is nice.

Cons

I could write 10 pages of negative things about TQL, but I will try to list the most important ones. They do not value good employees. Management tells you exactly what you want to hear in your "one-on-ones", and then completely (for lack of a better word) screws you over any way they can. They micromanage to the point where it feels like you are being babysat (i.e. running weekly reports of all the websites you visit and giving you 60 minutes of "quota time" a day for internet usage, and they constantly email you for updates on everything you're doing) and in some departments, you even get punished (via a point system) for using sick time that you have earned. The last thing I want to mention is how unprofessional the brokers are. It is disgusting to hear the way some of the brokers speak to the carriers, yelling and cursing at them and treating them like children, when they are helping to keep TQL in business. They aren't much more polite to the support staff either.

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Total Quality Logistics Response
11y
Thanks for your feedback. We do micromanage our under performers in hopes that we can manage them up to become successful. If you were treated unprofessionally in any way, please contact our VP of HR at 513-495-6928 and we will address the situation. We pride ourselves in taking care of any problems immediately.
4.0
Sep 8, 2014
Recommend
CEO approval
Business Outlook

Pros

TQL has the attitude of work hard and play hard. If you put in the time and effort, it will not go unnoticed. It's a fairly laid back environment but they expect you to get results.

Cons

After working there for a year, they cut you off from your base salary and put you on 100% commission. This is expected so it's something you can prepare for. However, if you lose a large account for whatever reason and don't have the ability to make up your lost margins, you will not last.

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Total Quality Logistics Response
11y
Thanks for your feedback. We did want to clarify one statement you made -- this position is Salary + Commission even after one year.
1.0
Sep 4, 2014
Recommend
CEO approval
Business Outlook

Pros

After working in this crazy environment of many and multiple phone calls at the same time, you can tell that you mastered the multitasking skills. Tv screens and games around the office, plus beer on Fridays. Casual environment and some cool people around, mostly kids that just got out from college.

Cons

You must work more than 40 hours and 6 days per week, that's for sure. Forget about breaks or lunch, You become a slave and forget about OT. They don't pay it. Just do your self a favor. Keep looking and find a real company with opportunities to grow. You spent a lot of money and time in your education. Don't waste it here.

Viewing 9682 - 9684 of 10,015 Reviews

Glassdoor has 10,259 Total Quality Logistics reviews submitted anonymously by Total Quality Logistics employees. Read employee reviews and ratings on Glassdoor to decide if Total Quality Logistics is right for you.