employer cover photo
employer logo
employer logo

Total Quality Logistics

Engaged Employer

Total Quality Logistics reviews

4.3

83% would recommend to a friend

(9,988 total reviews)
avatar

Ken Oaks

90% approve of CEO

81% positive business outlook

Total Quality Logistics has an employee rating of 4.3 out of 5 stars, based on 9,988 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The Total Quality Logistics employee rating is 23% above average for employers within the Transportation & Logistics industry (3.5 stars).

Reviews by job title

10K reviews
2.0
Dec 25, 2012

Corporate America at its worst

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Great business model and they give you all of the tools you'll ever need to succeed. Upper management really tries to make the working environment more tolerable, and gives the satellite offices free reign to have events to lower the stress level of the job. Change your life type job if you come in with the right mentality.

Cons

-- Gross overcoaching/micromanagement -- Favoritism during prospecting disputes (if you get ruled against and put up any kind of resistance, you're red flagged for "negativity") -- Two faced management fraternities (all fun and games during beer drops and cornhole tourneys, but everyone is on pins and needles. Step into a GSM's office and who they are really comes out) -- Until you pay your draw off you're nothing (pretty much quoting an STL) -- Double standards for the office favorites -- If you have an opinion, better keep it to yourself. Can't trust anybody and they'll tattle on you in a second to get a shot at your customers after you've been canned. -- General sleaze -- numerous incidents of managers engaging in inappropriate activities with people they manage -- obviously people that turn them down are afraid both of getting redflagged and afraid of talking to management about it -- Can't speak for every satellite office but mine was pretty much a cult centered around the GSM (person who runs the office) -- After being out of there for a while I guess the most disturbing thing was how group activities were such fun and you really felt like a team, but not even an hour later they'll be calling someone in to the office and sending them packing. You could never trust management and near the end of my time there I was constantly scared and just kept my head down and pretty much never spoke to anyone. You'd hear all the brokers that paid off their draw and were on commission hamming it up all day long while their assistants would handle their account, and all of the guys like me (who were on the way up the chain) frozen in their chairs afraid to say or do anything. I'd say this is a good job to take if you've got industry contacts and can build a quick book of business, but even then if you have any kind of opinion about anything company related (and it's not 100% positive) they'll throw you out in a hot minute.

4.0
Oct 9, 2012
Recommend
CEO approval
Business Outlook

Pros

It has been said before and I will say it again, if you work hard at TQL you WILL be successful. Yes, some brokers are given great accounts, but this happens very rarely and great accounts are only given to those who have proven themselves to be successful brokers. Despite some of the numbers posted here it is a fact that there are at least 100 brokers earning 6 figures +, and over 400 brokers earn over $50K. Once you have an established business, management will DEFINITELY stay out of your hair and you can expect a lot of freedom with your time. Also, the reason there aren't a lot of people that have been here more than 5 years is that the company is still very young.

Cons

TQL is addressing high turnover by becoming EXTREMELY selective in their hiring. Not sure if this is the best avenue, as many trainees are being held back due to lack of replacements. Be prepared to completely "knock the socks off" of the person interviewing you if you want the job.

5.0
Mar 6, 2012
Recommend
CEO approval
Business Outlook

Pros

Money - With the way the commission is set up, it is not uncommon for LAE's to be making great money quickly. It usually takes a little over a year, but after that, you can be seeing paychecks double, triple, (or more) than what you were getting paid when you started. It blows you away when you see your hard work pay off the way it can here. Atmosphere - It is work hard play hard. The lazy don't make it in the door, and everyone here shares the same competitive spirit, and passion for making money. Also, there's a sense of team where anyone will help anyone. You are never left stranded on something while others just walk away at the end of the day. Everyone helps everyone, and the job gets done. Opportunity - With as fast as we are growing as a company, advancement opportunities are abundant. They go to those who produce, and those who want them - some decline because they are already making more money than their boss!

Cons

Work - This isn't a job where you can sit back and collect a paycheck. This isn't a job you take just to have a job. You have to outwork, outhustle, and grind out daily. It's not easy, but you are given all the training you need to succeed. You decide if you want to. After Hours Commitment - You have to answer your phone 24/7. You won't succeed if you check out at 5:15 every day. This job takes a relentless effort. No one will sugarcoat that in anyway. Transparency - This is a Pro and a Con. If you are killing it - everyone sees it. If you are slacking - everyone sees it. You can't hide behind excuses. Stress - Some will say the job is stressfull, and I agree to an extent, but all that stress melts away when you realize the benefits of dealing with the after hours issues, transparency in numbers, pounding the phones, etc. Overall - This job is not for everyone. If you want to make a ton of money, and are willing to put in the work, it's for you. If you want a small, steady, easy paycheck - it's not.

Viewing 9913 - 9915 of 9,988 Reviews

Glassdoor has 10,232 Total Quality Logistics reviews submitted anonymously by Total Quality Logistics employees. Read employee reviews and ratings on Glassdoor to decide if Total Quality Logistics is right for you.