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Total Quality Logistics

Engaged Employer

Total Quality Logistics reviews

4.2

82% would recommend to a friend

(9,956 total reviews)
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Ken Oaks

90% approve of CEO

81% positive business outlook

Total Quality Logistics has an employee rating of 4.2 out of 5 stars, based on 9,956 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The Total Quality Logistics employee rating is 20% above average for employers within the Transportation & Logistics industry (3.5 stars).

Reviews by job title

10K reviews
5.0
Mar 7, 2023
Recommend
CEO approval
Business Outlook

Pros

As a recruiter for TQL, knowing that I have the ability to change someone's life means everything to me. The opportunity that TQL provides it's employees is second to none. With the base salary, uncapped commission structure, full benefits, and 26 week training program, we offer the stability and potential for people from all backgrounds to succeed here.

Cons

This is a tough role that will require sacrifices. If you are not money-motivated, willing to put in the time and effort, and lack grit, this is not the career for you. Work/life balance early on in this role is tough to come by, but once you've put the time in to establish yourself, that can change quickly.

1.0
Oct 23, 2014
Recommend
CEO approval
Business Outlook

Pros

They try and make the atmosphere as fun and relaxed as possible, you can wear shorts and flip flops and managers bring in beer many Friday afternoons.

Cons

First and foremost, the compensation is very misleading. Yes, the commission is uncapped, but first you must pay off a draw that is difficult for even management to explain most of the time. Plan on making no more than $35K for at least a year, if not 18 months. Work life balance does not exist, you are expected to be available at all times and your life will revolve around your job. You will be expected to put in 50-60 hours a week for at least 18 months, and if you don't, you will more than likely be told that you aren't a good employee and berated for it as opposed to coached on how to work more efficiently. The culture is that of a frat house, which sounds great in theory, until you realize, this is in place to distract you from how miserable you are with your life or lack there of. If you aren't a white male, good luck, and this coming from a white male that was in recruiting. I am ashamed that I sold this "dream" to college kids and this was their first experience with corporate life after college. As for the hiring profile, I was a recruiter out of a satelite office, and any time the candidate was not a white male, it immediatly was a "communication issue" with the hiring manager or if it was a female candidate, the hiring manager would say, "I didn't realize we had any coordinator positions open". (Implying that a female was not capable of being successful in a sales position.) People were cut from the interview process for being single parents and other issues that frankly I found to be extremely unethical. The final straw was when a very strong candidate was coming through the interview process, he was an African American male with long hair (which there were other individuals in the office with long hair that were African American) and this candidate was cut because the hiring manager stated, "Those type of people come with a lot of issues, just look at the mistakes I made hiring the other few and all the personal issues they have in their life." (It should be noted that one of the individuals he was referencing had just become a successful broker and was close to paying off his draw.) On a final note, when I brought this to the attention of HR, the response was, "Well, your office is one of the most diverse in the company, so we really don't have anything to look into."

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Total Quality Logistics Response
11y
The company conducted a full investigation and all of these “claims” were found to be groundless and without merit. Please reach out to our VP of HR, Mr. Ralph Lee, if you would like more information about TQL’s commitment to diversity in the workplace.
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